Reviews (5,938)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to import and sync reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing customer trust and engagement. Its user-friendly interface and seamless Shopify integration make it accessible for those with limited technical skills. Features such as customizable widgets, AI-generated responses, and the inclusion of customer photos and videos in reviews boost website credibility and attractiveness. The customer support is frequently commended for its responsiveness and personalized assistance, including coding help. Merchants appreciate how the app automates review management, boosts brand image, and increases sales, allowing them to focus more on business growth.

July 10, 2024

Excellent service…quick, explained in detail and pictures, fixed my issue (I made) THANK YOU

EarthsEssentialSecrets
United States
Over 1 year using the app
July 15, 2024

Using the Fera free plan. App integrates seamlessly with our store. Every time I need support with something, the Fera team is prompt, friendly, and knowledgeable. I'm happy with my choice to use Fera and the free plan works for our needs as a small business.

Well Traveled
United States
Over 1 year using the app
Fera Commerce Inc replied July 26, 2024

Thank you for your review ❤️ It’s wonderful to know that you are enjoying our app and have had a great experience with our support team as well!

Please reach out to us at any time if you need anything 🙂

July 10, 2024

I absolutely love this app. It is quite straightforward to use but if I get stuck I always reach out to their support and they are so quick and efficient to reply. I have been using this app from a long time now and have never had complains.

Aesthetic Living
Canada
About 1 year using the app
Fera Commerce Inc replied July 26, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂

July 23, 2024

Easy to use app. the auto email function has been very helpful in developing new reviews regularly.

Bell Feed Company
United States
10 months using the app
July 15, 2024

Great customer service! Quick and easy! Love the integrations

Plumbers Vision
United States
11 months using the app
July 7, 2024

I've been using it for one year now and i love it,the support team is fast responding and helpful thank you

GLOW & GLIDE
Lebanon
Over 1 year using the app
July 2, 2024

Amazing service

JiViSa
India
Over 1 year using the app
August 5, 2024

Good app that helps me run a busieness

Haftuyemy
Poland
5 months using the app
July 9, 2024

We have been using this app for a long time. One of the best feedback app shopify, unequivocally 10/10

Smarton.lt
Lithuania
10 months using the app
June 28, 2024

I was experiencing an issue where I couldn’t see the reviews from my customers. Holden was so helpful; he not only solved the issue but he went a step further to ensure that the reviews appear in my home page as well as under the relevant product.

Capture, Design & Print
Australia
About 1 year using the app
Fera Commerce Inc replied July 26, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

It is so great to hear that you had a great experience with our support team and that Holden was able to solve the issue you were having!

Please reach out to us again at any time if you need anything 🙂