Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (348)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and instant file delivery post-purchase, enhancing digital product management like PDFs and music files. Features such as license key management and bulk uploads are highlighted, alongside a user-friendly interface and reliable performance. The free plan suits small businesses well, and the responsive customer support is noted for effectively addressing issues and customizing download pages.

February 6, 2026

Love this app! I sell digital templates and my customers instantly get their download after purchase. The free version comes with 50 emails per month which is perfect for my small business! Support is fast as well.

armniworks
United States
4 months using the app
December 1, 2025

This has worked well for us. Their support was very helpful with some of the more advantaged features like the DKIM setup for custom emails.

Word on Fire
United States
3 months using the app
Artos Software replied January 10, 2026

Thank you so much for sharing your experience! I am happy to help you set up our App in your store. :)

Please let me know if you require any additional assistance with setting up our app.

Best Wishes!
Hassan Khan | Technical Support Specialist

February 11, 2026

Large file size limit than other popular digital download apps on Shopify. Great customer service - real person, quick responses.

Cuddly Kangaroo
Australia
6 days using the app
January 17, 2026

Hasaan was very helpful and he was able to quickly fix the problem.

Boskeyacht
United States
About 2 years using the app
February 3, 2026

The support team is very responsive, and I've been pleased with the service.

First Day of Home
United States
11 months using the app
November 18, 2025

This app has been really solid so far. I like that it combines both licence keys and file downloads, so I don’t need separate tools to manage everything. Being able to send customers straight to a download page from the thank-you page is a nice touch and makes the whole process feel smoother.

I was also impressed by how much functionality you get even on the free plan. And when I had a small question, customer support replied quickly and helped me sort it out without any hassle.

Overall, it’s a very good app for anyone selling digital products.

Softuj.sk
Slovakia
23 days using the app
December 15, 2025

Very easy set up and no issues with digital downloads! Finally found an app that works flawlessly!

THE FITNESS POT
United States
11 months using the app
February 7, 2026

Hassan did a great job with my issue. Great response time and very kind.

Helpful PDF Guides
United States
2 months using the app
January 14, 2026

Snelle en goede service! goede communicatie

Liedje Op Maat
Netherlands
2 months using the app
December 7, 2025

Nagaraj was very helpful and solved my issue very quickly.

Lux Travels Insider
United States
4 months using the app
Artos Software replied December 28, 2025

Thank you for the kind review! I'm glad I could quickly resolve the domain issue for you. Happy to hear everything is working well now. We’re always here to help!

Nagaraj | Technical Support Specialist