Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (510)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-use, reliable solution for selling digital products. Setup is quick, the interface intuitive, and automated delivery of ebooks, PDFs, audio, and templates is fast and seamless, reducing support requests and boosting professionalism. Merchants value time-saving file management, customizable emails, EU digital sales support, fair pricing with a useful free plan, strong performance, and fast, proactive customer support.

November 4, 2026

Incredibly passionated team - No matter which complex problems or bugs I ran into in the past, these guys helped me instantly - even on a sunday I got email support. Now all our digital products work completely automated for over 15,000+ orders! Thank you, please don't stop with the great work guys!

CINEM8.CO
Germany
7 months using the app
October 9, 2026

Love this app! They make it easy to attach files to your listings and I have not had one issue with Filemonk. Easy to use, easy to understand and easy to get started. Just what I needed. Very happy for over a year and I am selling a ton of files, thanks in part to them :)

ila & alice
Canada
About 3 years using the app
August 14, 2026

I’ve been using this app to manage digital products and it has made the whole delivery process much easier. Setup was straightforward, and customers can get their files quickly after completing an order without us having to manually send anything.

I also really like how clean and easy the interface is. It saves a lot of time when managing multiple digital products, and the support team has been helpful whenever I’ve had questions. Overall, a reliable solution for Shopify stores selling ebooks, PDFs, downloads, or other digital products.

Clear Sight Co
United States
About 1 month using the app
August 6, 2026

We needed a reliable way to deliver digital products after purchase, and this app has made the entire process seamless. Uploading files, managing downloads, and automatically delivering purchases all work exactly as expected. The interface is clean and easy to use, even for stores with a large number of digital assets. We've also had a great experience with the support team—they're quick to respond and genuinely helpful. Overall, it's a dependable solution that has saved us a lot of manual work and improved the customer experience.

Foliage Lane
United States
About 2 months using the app
Artos Software replied August 31, 2026

Thank you so much for the detailed review! I'm really glad to hear Filemonk has made delivering your digital products seamless and saved you time on manual work. It’s also great to know you’ve had a positive experience with our support team. We truly appreciate your support!

Nagaraj | Technical Support Specialist

July 29, 2026

einfacher in der Bedienung als die anderen Anbieter, ich habe zwei andere ausprobiert, bin dann bei Filemonk geblieben

DINEESS
Germany
8 days using the app
Artos Software replied October 27, 2026

Vielen Dank für deine tolle Bewertung! 😊 Es freut uns sehr, dass du dich für Filemonk entschieden hast und die App einfacher zu bedienen findest als andere Anbieter. Danke, dass du uns dein Vertrauen schenkst und Teil der Filemonk-Community bist! 💛

Momna | Senior Technical Support Specialist

July 27, 2026

File management and digital product delivery have become much easier since we started using this app. The setup was straightforward, and uploading and organizing files is simple. It also makes delivering digital products to customers feel seamless and professional, which saves us a lot of manual work.

Deskline Online
United States
About 2 months using the app
Artos Software replied October 27, 2026

Thank you for your wonderful feedback! 😊
We're glad to hear that our app has made managing files and delivering digital products easier and more efficient for you.

We truly appreciate your support and are always here if you need any assistance!

Best Regards!
Amna Afnan | Technical Support Specialist

July 19, 2026

Nice easy to use app that consistently delivers audio files to my customers. I like that I'm able to customize the emails. Very easy to create digital products and link to store products. Working exactly how I need it to.

RYANVISION
United States
About 2 months using the app
November 5, 2026

Filemonk has been integral to our digital product offering. It's packed with features to help manage files and customers.

Snoofs & Boo
United Kingdom
2 months using the app
October 25, 2026

Gör precis allt jag behöver för att kunna leverera främst PDF-filer med mitt material

Magister Fabbri
Sweden
7 months using the app
Artos Software replied October 30, 2026

Thank you so much for your wonderful review! It truly means a lot to us. Reviews like yours keep us motivated to make STOQ the best app on Shopify, and we're so glad to know we're on the right track.

We're always here if you need any help.

Regards,
Paul
Technical Support Team

October 18, 2026

Great app. Serves the purchased files and doesnt give me any issues. What more could you want?

MAKESUPPLY
United States
Over 1 year using the app