Digital Downloads ‑ Filemonk
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (413)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for selling digital products on Shopify, praising its user-friendly interface and features like auto-generated license keys, watermarking, and customizable download buttons. It uniquely supports external links for digital products, enhancing customer satisfaction with quick and reliable delivery. The customer support is frequently highlighted as responsive and helpful, with regular updates that improve app functionality and resolve issues promptly.
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We knew Filemonk would be the right solution for us in handling our digital software sales after we saw the features it provided with auto-generated license keys and product building capabilities.
After we used the app for several weeks we had some very unique issues to which Filemonk very quickly responded to and even assisted us with enhancing our store and customers' experience.
This is hands-down the best app company we've used with Shopify and highly recommend it for any one else looking to do digital product sales!
Easy and straightforward! Very beginner friendly. I have absolutely nothing bad to say about Filemonk. I want to say thank you to the developers of this!
Thank you so much for your kind words! 😊 We’re thrilled to hear that you found Filemonk easy and straightforward, and that it’s been beginner-friendly for you. Your appreciation means a lot to us, and we’ll be sure to pass your thanks along to the developers!
If you ever need assistance or have any questions, feel free to reach out. We’re always here to help. Wishing you continued success!
- Sneha / Senior Technical Support Specialist
I’m really grateful to Filemonk for offering me a discount! Their support has been excellent, and they made it super easy for me to apply it to my plan. It’s helped me manage my costs as I grow my business. Highly recommend their service for anyone looking for great customer support and flexible pricing!
Thank you so much for the kind words in your review :) We're happy we could help you with your business.
Thank you for choosing us and we hope you sell lots of digital products with Filemonk, best of luck with eveything.
-Anaam / Merchant Success Lead
It is a quite a useful app for us to sell license keys of a software to customers. Although they don't offer live chat customer service, their email response is quite fast.
Had some trouble with customers getting my emails and getting access to my ebook. Contacted support and after giving them access to my shop they did everything for me, inputed all the info I needed, and resolved the ongoing issues I had! Now everything works perfect.
Thank you for the great review! I'm happy to hear everything is working perfectly now. It was my pleasure to assist you with Shopify's App Proxy setting and DKIM authentication for sending digital downloads through your custom email.
If you need further assistance, feel free to reach out!
- Nagaraj / Technical Support Specialist
Really easy to use and great experience for my customers and when I did have a tech issue I was helped really quickly and professionally
Thank you for your feedback! 😊 We’re so glad to hear that Filemonk has been easy to use and has provided a great experience for your customers. It’s also wonderful to know our team could assist you quickly and professionally when needed.
If you have any questions or need further assistance, don’t hesitate to reach out. Wishing you continued success with your business!
- Sneha / Senior Technical Support Specialist
this app has been great and really easy to set up! I love all the features and customizations, like watermarking my files, adding download buttons and links where I want them, etc. The support is also great! They are really friendly and I've received help really quickly, taking care of any issues I've come across. They've also shared links to instructions on what they've done so I'm able to learn how to update things on my own in the future as well. Highly recommend!
Thank you for your wonderful review! We're thrilled to hear that you're enjoying the app's features, including watermarking files and customizing download buttons and links. It's great that our team could assist you quickly and provide helpful instructions to empower you for future updates.
If you ever need more support or have questions, just let us know. We’re here to help! 😊
- Nagaraj / Technical Support Specialist
Wow! Filemonk is the app that I've been looking for to sell and download my digital files. I tried many, but the help I received (my tech knowledge is just ok) to get things up and running was phenomenal. Nagaraj, who I worked with, understood all the Shopify nuances helped me greatly. I so appreciate the support and the quick response times when I asked questions. Get. This. App.
App is amazing and tech support is the best I've received from any apps on the Shopify store. These guys are on the ball, patient, and extremely helpful. I had a few user error snags and it took minuites to figure out. Now the app is running smoothly and my customer are happy!
Thank you so much for your Awesome review! :) It makes me really happy to learn that your customers are happy. It is a pleasure for us to provide help and support. I'm glad to learn that you find our app easy and our support helpful.
We're always open to your questions, concerns and feedback. Looking forward to your journey with Filemonk!
-Vishu / Senior Technical Support Specialist
Absolutely streamlined experience, easy & effortless. This digital download app is reasonably priced, and it just works straight out of the box!