Reviews (663)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the customer account interface on Shopify, making it more user-friendly with features like dashboards, order history, and delivery tracking. It supports loyalty programs with credit and points, boosting customer retention. The app offers customization options like OTP and social logins for security. Merchants also praise the responsive and helpful customer support, capable of extensive customizations to meet specific needs.

February 18, 2021

The support on Flits is amazing, they help you with the most specific questions and offer solutions to even problems that are not theirs. They also work flawlessly in any way to provide the best service and communication. Great app a must-have on Shopify.

BBYSTOR
Netherlands
About 3 years using the app
April 3, 2020

Quick and fast support. Imaging with no technical background of me, the Support can help to resolve the missing quickly. Great Apps and Services. All the best.

Bites Shop
Malaysia
About 3 years using the app
December 8, 2021

Great app and the support is top notch. The app does exactly what it should. Customer experience is elevated by the app.

Quiksilver | Quality Surf Clothing & Snowboard Outwear Since 1969
Philippines
About 3 years using the app
November 27, 2019

We used this app to create a customer account page and it does exactly what we needed it to do. It takes a fair bit of time to set up if you would like it personalised but the staff are very helpful and responsive.

www.indieandharper.com
Australia
About 3 years using the app
Edited November 12, 2020

I had originally given a low review, however after speaking with and working with customer service, I upgraded as their customer services is fantastic. Any issue they were able to fix, they were able to make changes to some of the things I asked. Very pleased. The app for the backend is a good app and works well.

Fittings N' Valves
United States
About 3 years using the app
July 15, 2021

The app works as advertised. My customers are able to create accounts that earn them points and they can build a wish list. Customer service is fast and efficient.

Spa Technologies
United States
About 3 years using the app
Edited December 30, 2021

This reduces the amount of custom development required and allows me to launch faster. Excellent app and excellent support provided.

Vital Marker
United Kingdom
About 3 years using the app
Edited July 27, 2021

This has to be one of the best apps on the entire Shopify App Store. It's an invaluable extension to the customer accounts page, allowing for incredible amounts of customisation. I have some streaming courses on my site, and with the help of Vaibhav, we were able to ensure that my course pages appear in the accounts tab only when a customer has purchased them. The overall customer service, especially from Vaibhav, has been incredible. Very responsive, always happy to help and advise, and was able to customise things to suit my use-case. Highly, highly recommended. There are so many more features that I can't wait to try, but wanted to get this review out there for anyone contemplating this app. Install it. UPDATE AFTER ABOUT A YEAR OF USE: Flits have recently upgraded their account page designs to include a new Uno and Duo theme. They're brilliant! I emailed and asked to be upgraded to the Duo design, which they did within just a couple of days. Really impressed. The new theme looks great, and includes several custom features too. I can absolutely say that Flits is probably the best app for upgrading your customer experience!

OB1 Store
United Kingdom
About 3 years using the app
Flits replied March 25, 2020

Thank you so much for your detailed review. Don't hesitate to reach out if we can help with anything else!

I hope you & your family members are safe in COVID - 19. Stay Safe!!!

March 16, 2018

Great backstage personal center.

Aporro Net
United States
About 3 years using the app
October 18, 2021

Great app, provides a nice professional experience for our customers. And their upgraded theme is great, really sleek. They also have great customer service if you ever need any help with changes.

Inspire Hardware
United States
About 3 years using the app