Reviews (661)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its customer loyalty and account management features, including a user-friendly interface with dashboards, order history, and direct order management options. It supports a loyalty points system, customizable to specific business needs, and integrates seamlessly with Shopify. The app is frequently praised for its reliable performance and robust security features like OTP and social logins. Merchants also commend the exceptional customer support, noting fast response times and effective assistance.

October 19, 2024

Our business has been using Flits for a long time now to connect our online and offline customer experiences. Flits seamlessly integrates our loyalty program with both our ERP and Shopify store, providing a unified and consistent experience for all our customers.

Now, with the integrated system, customers can earn and redeem points whether they shop online or in our physical store. This has not only streamlined our operations but also significantly improved customer satisfaction.

Beyond the fantastic functionality, the Flits support team deserves a special mention. They are incredibly efficient and prompt in responding to any questions or issues. Every interaction I've had with them has been positive and helpful.

I highly recommend Flits!

Sonee Sports
Maldives
About 4 years using the app
Flits replied October 23, 2024

Thank you for your kind words and for being a valued Flits user! We look forward to continuing to support your business and helping you succeed!

September 24, 2024

We've integrated Flits on our Shopify store (www.louisstitch.com) to manage our credit points system, and it has been an absolute good experience! The platform allows us to offer credit points on purchases, which our customers can seamlessly redeem both in-store and online. This has enhanced our loyalty program, boosting customer retention and engagement. The Flits team has been incredibly supportive, offering prompt assistance and ensuring a smooth implementation. Highly recommend Flits to anyone looking to build a rewarding experience for their customers!

Louisstitch
India
About 1 year using the app
Flits replied October 23, 2024

Serving clients like you is our greatest joy, and we look forward to exceeding your expectations in the future.

Thank you for your trust.

October 25, 2024

FLITS has been a game-changer for us! The team is incredibly supportive, always ready to help and guide us through every step. Their service is outstanding, and they genuinely care about their clients' success. The Flits features have truly enhanced our website, taking it to the next level. Our customers are thrilled with the new account page setup, which has improved their overall experience. Highly recommend Flits for anyone looking to elevate their E-Commerce business!

CraftAffair
India
9 months using the app
October 30, 2024

Flits on Shopify is an absolute must-have! This app has dramatically improved the customer experience on my online store. From sleek account pages to engaging rewards programs, it offers everything to keep customers coming back. It's super easy to use, and the customer support is top-notch. If you want to take your e-commerce game to the next level, Flits is the way to go!

suta
India
6 months using the app
September 24, 2024

I’ve a great experience with the Flits app! Its robust features for managing customer accounts, dashboards, addresses, order history, and delivery status really do seem to make it a powerful tool for businesses. The reorder and cancel order options, along with the loyalty points feature, add an extra layer of convenience and customer engagement.

The seamless integration with Shopify is a big plus, too, as it helps streamline processes significantly. And it’s fantastic to hear about the excellent customer support—having a responsive and knowledgeable team can make all the difference when you need assistance. Overall, it sounds like Flits is an invaluable asset for managing your business efficiently!

Arata
India
5 months using the app
August 30, 2024

Excellent support team! Anytime we have a question or something conflicts with another app, the dev team is very quick to address it and they follow up to make sure everything is fixed and working well.

Mulberry Park Silks
United States
Over 4 years using the app
Flits replied September 5, 2024

Thank you so much for your wonderful feedback! It's our priority to ensure everything runs smoothly, and we’re always here to help whenever you need us. We truly appreciate your support and look forward to continuing to work with you!

August 30, 2024

I've been using Flits for a while now, and it has exceeded my expectations. The app is packed with features that are perfect for managing a complex business. It integrates seamlessly with my Shopify store and has helped streamline several processes.

What stands out is the excellent customer support. The team is responsive, knowledgeable, and always ready to help with questions or issues.

Indian Terrain
India
8 months using the app
Flits replied September 5, 2024

Thank you for your kind words and for being a valued Flits user! We look forward to continuing to support your business and helping you succeed!

August 28, 2024

The service features are incredibly user-friendly and offer a high level of customization, which allows us to tailor everything perfectly to our needs. Integration was seamless. We’ve also been impressed with the efficiency and speed of the features—it has truly enhanced our overall user experience.

PALMONAS
India
4 months using the app
Flits replied September 5, 2024

Thank you so much for your wonderful review! We're delighted to hear that you find our features user-friendly and highly customizable to meet your needs. We appreciate your support and look forward to continuing to provide you with top-notch service!

August 26, 2024

Great app to manage your accounts section!
Would definitely recommend

We also use them for OTP based logins

Salty Accessories
India
12 months using the app
Flits replied September 5, 2024

Your recommendation means a lot to us, and we’re here to continue supporting your business!

Thank you for your great feedback!

September 26, 2024

Always respond quickly and accurately to inquiries or requests. It's a convenient app to use with a great UI. Thank you!

MEGOOD BEAUTY
Japan
About 4 years using the app
Flits replied October 23, 2024

Thank you for appreciating our support. Your satisfaction is our priority, and we're glad our assistance has been helpful to you.