Reviews (663)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the customer account interface on Shopify, making it more user-friendly with features like dashboards, order history, and delivery tracking. It supports loyalty programs with credit and points, boosting customer retention. The app offers customization options like OTP and social logins for security. Merchants also praise the responsive and helpful customer support, capable of extensive customizations to meet specific needs.

January 13, 2022

very happy with the support, as we have changed to OS 2.0. The changes have been made very quick and now everything is running well. Thank you.

veganflow Shop
Germany
Almost 2 years using the app
April 28, 2021

Amazing customer support!
I had compatibility issues with a subscription app but they solved in less than 4h. Thank you!

TRIIBE ORGANICS
United States
Almost 2 years using the app
January 20, 2018

Excellent support and integration from Flits, looking forward to using this app!!

Mastering The Mix
United Kingdom
Almost 2 years using the app
October 16, 2019

Great functionality, easy to use, and speedy (and successful) customer care! Keep up the great work.

Straight Hemp
United States
Almost 2 years using the app
April 23, 2019

I had some problems in customizing the customer account page, so I asked for a support to the Flit Family and they solved the problem quickly and much better than I was expecting they would do.

So I give to Flits family 5 stars even if, for my experience, they really would deserve more!
Really thanks.

Cuddly
Italy
Over 1 year using the app
February 11, 2021

Great app, had an issue and they fixed it very quickly. Our customers love the wish list and easy sign up options. I would definitely recommend!

DontSleepGFX
Canada
Over 1 year using the app
October 19, 2023

One of the best app for Customer Accounts Dashboard and referal program on the Shopify Store. The app developer is smart and knowledgeable about how things work, very polite always happy to hear the requirements and solve issues in time.

Andamen
India
Over 1 year using the app
October 13, 2020

I finally found a Shopify app that enables customization of the customer account setup without fully custom building it. The team has been quite helpful in making some tweaks to my setup and the tutorials they have available are super helpful as well. Definitely recommended :-)

SARTORO
United States
Over 1 year using the app
January 19, 2022

We have been using Flits for a little while now and they have been very helpful since we installed it. Any time we reach out with a concern, they take care of it very quickly. For our wishlist, they even added a save for later function from our cart which is great (not sure if this is a regular feature now). Overall I would definitely recommend working with them!

Anthony's Ladies Apparel
United States
Over 1 year using the app
October 12, 2023

The support team is not only prompt in responding to my inquiry but also incredibly knowledgeable. I appreciate their dedication to providing top-notch customer support, which truly sets this app apart from the rest. It's evident that the team cares about its users and is committed to delivering a smooth and enjoyable experience.

Bella Vita Organic (IDAM Natural Wellness Pvt. Ltd.)
India
Over 1 year using the app