Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the customer account dashboard, making it user-friendly and professional. It allows for easy organization of customer data and offers features like custom menus, referral programs, and a credit store. The app is praised for its compatibility with various themes and custom storefronts, and its robust login page. Merchants also commend the responsive and helpful support team. Key features include customer self-service for invoice printing, order tracking, and account information updates.

Edited January 18, 2020

Very good app, we use it with credit add on, that very cool to have an all in one solution
Good Customer support !

Le Sybarite
France
About 1 year using the app
April 4, 2020

Great app and amazing team ! I had a little issue with the app and they solved it in 10 minutes. Great !

FORVM
France
About 1 year using the app
February 5, 2021

Alors par où commencer.
J’ai rarement vu un support de cette qualité. Notre personne de contact est Ankit qui répond à toutes nos questions rapidement et de manière précise. C’est vraiment extra de n’avoir qu’un seul interlocuteur, car cela évite de toujours devoir tout ré-expliquer.
Ce que j’ai trouvé particulièrement bien, c’est qu’il demande lorsque les choses ne sont pas précises. Il ne dit pas simplement oui, comme c’est souvent le cas. Cela permet d’adresser les problèmes rapidement et de manière très constructive. L’application en elle-même est vraiment bien. Elle permet de tout voir à un seul endroit et on peut aussi ajouter des tab afin de montrer des pages spécifiques. Nous avons mis toutes les questions relatives à la livraison, à la garantie, etc et nous avons aussi mis des FAQ spécifiques pour les personnes qui ont un compte chez nous.
Ils ont fait beaucoup de choses pour nous en plus de ce qui aurait pu être demandé et toujours avec le sourire.
Ils ont même corrigé qqch d’une autre app qui faisait bugger notre système !
Nous faisons rarement des commentaires comme celui-ci, mais nous trouvions qu’ils le valent bien :-)
Bref, nous ne pouvons que recommander cette app !

Tags 4 Pets
Switzerland
About 1 year using the app
April 30, 2020

Absolutely amazing support team that is very responsive. I love this app and specifically my main guy Gunjan he has been so great to work with!

Lux Laxhes
United States
About 1 year using the app
February 8, 2018

Wow, this app is really great. Can't believe their free plan is so generous. Clean, intuitive, easy to use. We are using this for our B2B store and it makes re-ordering and looking up past order info so much easier for our customers. Makes us look much more professional. If you are looking for a clean way to award manual store credits, their $5 add on is the best option around.

Orderwholesale
Canada
About 1 year using the app
February 22, 2018

More than happy to recommend Flits. They helped me integrate the app into our store at lightning speed. Customer service responded within minutes after sending my first email.
It works well and looks great in our website.

Highly recommend.

The Vanity Store
Canada
About 1 year using the app
Edited December 29, 2021

Flits App has:
1: Helped us grow our client base by 5x by having rewards in place
2: Allowed us to compensate disgruntled customers with credits rather than real cash backs, something most E-Comm business owners should and don't take advantage of. It's a game-changer.
3. They will customize your theme so it all looks seamless if you reach out and ask nicely :)

Smith n Jones
Australia
About 1 year using the app
March 9, 2019

James was great! Responded within seconds on a Saturday morning and helped me with EVERYTHING! Definitely recommending this app for people who aren't great with coding, the support will help you!

CannablastCBD
United States
About 1 year using the app
Edited August 21, 2020

Very helpful customer service and the app meets exactly what is offered. I recommend it for stores that want to have their Customer Account Page for their customers!

EMIGÊ.it
Brazil
About 1 year using the app
July 21, 2020

Fantastic team. Fantastic Support. Fantastic app! They are on the ball and get things done within minutes

Rugged SA
South Africa
About 1 year using the app