Reviews (189)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement, highlighting its effective abandoned cart recovery and product review solicitation features. They value the customizable email templates, email scheduling, and performance tracking, which aid in targeted communication. The app is noted for its user-friendly interface and responsive customer support, including direct interactions with the CEO, leading to quick issue resolution and improved customer retention and conversion rates.
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Great app, easy to use and nice template to use!
Ich habe Dank dieser App viele Kunden wieder zurückgewinnen können OHNE dafür zu bezahlen (!) Die E-Mails sind leicht zu bearbeiten, auch ohne großartige html Kenntnisse. Bin froh diese App gefunden zu haben und möchte auch nicht mehr darauf verzichten.
Great app, very responsive developer!
This plugin is exactly the kind of app I needed for my Shopify site. I have been waiting 2 years for an email extension that has the capability send follow-up emails to our Shopify store's customers based upon conditions such as cart total, paid total, total amount spent, etc...
I actually contacted the developers to make a request and they updated the app just for me!
Truly amazing customer service. I wish all companies were this good!!!
Thank you Konstantin!
Best regards from the USA,
Zak Goodman
Only been using it a few weeks but I love it so far. Thank you
Very helpful staff. Konstantin was helpful with every question and managed to fixed any problems I had. Great app, would recommend.
Great service from a great app. I was spending heaps of time emailing customers individually after specific product purchases, now Follow Up has saved me time and guaranteed a seamless customer experience. Great work, guys!
So far so good. We are still setting up emails, but we have sent a few one-off emails and a few automated ones and they appear to work well!
I think its the only app available on shopify that allows to fix time/duration of sending emails. This feature helps a lot in acquiring product reviews, sending decent looking welcome emails, etc. Its a good tool to send reminder to customers to stay top on the mind. A lot of stress has gone away after i started using follow up email in terms of customer retention.
Great app for follow up emails. We send "thank you" and "Please Review" emails. Love how it pulls the precise item and inserts into the email. Very helpful.