Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, customization options, and email history tracking. It's highly praised for its automated emails for purchase confirmations, abandoned cart reminders, and review requests. The app offers a free plan for up to 50 emails/month, making it suitable for small businesses. Merchants commend the customer service for their prompt and helpful responses. It's been successfully used to boost sales, recover abandoned carts, and gather customer reviews. Merchants find it versatile, fairly priced, and good value for money.

June 6, 2016

I love this app! I use it for abandoned cart emails and to follow up with customers who have made purchases, encouraging them to review us, post on on social media, and reach out with any feedback. I love how you can program the emails to be sent at certain time periods after a purchase or when someone abandons a cart. Would be very cool if there was a way to track email opens or clicks back to your web site. Overall I highly recommend!

Fasten Swim
United States
Over 2 years using the app
June 16, 2021

I love the app! I was hoping that the automation for review request email will include "from delivery" instead of "from placing of order" or "from fulfillment or update." This would be very helpful.

Mini Meanie
Philippines
Over 2 years using the app
November 3, 2021

Super easy to use! Love the suggestions and prompts from this app - it's my number one tool for email marketing.

Charlie and Fox
Australia
Over 2 years using the app
February 17, 2016

Excellent product, highly customizable and simple emails sent directly to the customers without looking like newsletters. A great personal way to communicate.

Loow T2
Denmark
Over 2 years using the app
June 3, 2016

First rate follow up email service - has helpful suggestions and just plain works. Highly recommend.

Corridor 2
United States
About 2 years using the app
March 4, 2021

This app has been very user-friendly. I am anxious to see how well it works for my small business. The app is very easy to navigate!

Twisted Roots Ltd.
United States
About 2 years using the app
March 1, 2021

So far it's everything I've been looking for in customer retention emails! This is a simple set up and I can request reviews, send thank you emails, and even apply coupon codes for people subscribing to newsletters. Im very happy! Thank you!

MNR Goat Bubbles LLC
United States
About 2 years using the app
April 30, 2020

First of all I'd like to say that this app takes your email marketing to a whole new level without even putting in any effort. This app have saved more than 1000 sales for us so far and we have had record numbers of saved sales with this app this month.

the customer service is also great. They can answer any of your questions no matter the difficulty.

Stormfull
United States
About 2 years using the app
February 10, 2016

These guys are veterans of ecommerce extensions. I've used their magento extensions for many years on our websites and many of our clients. It's great to have them developing apps for Shopify now! This follow up email app is a MUST if you're a serious store owner. They even have live chat directly in the app which is super helpful if you have any questions. The support staff is super helpful and quick to respond. Great job Aheadworks!

Fawn Forest
United States
About 2 years using the app
February 23, 2016

Great App! Everything works well. We love working with it and totally recommend it to other store owners.

Room In A Box
Germany
Almost 2 years using the app