Reviews (190)

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing tools, especially for recovering abandoned carts and boosting sales through follow-up emails and review requests. It features customizable email campaigns, scheduling, and condition-based sending. The user-friendly interface and responsive support team enhance its reliability in automating email campaigns. Continuous updates based on merchant feedback keep it valuable for customer engagement and retention.

May 4, 2020

This helped me keep our companies name in the back of our customers mind by sending out follow up emails for 2 months , 4 months and 1 year after their purchase!

Adrenaline Offroad Outfitters
Canada
Over 2 years using the app
Klax Holdings LLC replied May 8, 2020

Thank you for trying out our app. It means a lot!

May 12, 2020

This app is fantastic. I've been having problems with shopify's auto abandon cart email and came accross this app. At first I hadn't got the settings right so reached out using the apps live chat and the service recieved was outstanding. I recieved real desire to solve my problem and get the app working how it should. Over the moon with the support and really appreciate the help. Will continue to use this app for a long time

Murgs
United Kingdom
Over 2 years using the app
July 22, 2015

Exactly what I needed! thanks guys keep up the great work!
So easy to use and setup!
Would be great if you can make your Medium plan cheaper, I'd certainly give it a go!

Grip It Australia
Australia
Over 2 years using the app
November 7, 2021

This app is amazing. Very user friendly. Looking forward to use it for my business...upon downloading it I already am able to customize my emails. I love it.

NEYLLA HAIR CARE
United States
Over 2 years using the app
Edited July 9, 2016

I am currently using the Basic version which is very suitable for my business. All the features of the Basic plan is awesome. The app is very easy to use. The abandoned cart feature is awesome and I especially like that you can schedule the time the emails are sent.

Shoelimitless
United States
Over 2 years using the app
June 6, 2016

I love this app! I use it for abandoned cart emails and to follow up with customers who have made purchases, encouraging them to review us, post on on social media, and reach out with any feedback. I love how you can program the emails to be sent at certain time periods after a purchase or when someone abandons a cart. Would be very cool if there was a way to track email opens or clicks back to your web site. Overall I highly recommend!

Fasten Swim
United States
Over 2 years using the app
June 16, 2021

I love the app! I was hoping that the automation for review request email will include "from delivery" instead of "from placing of order" or "from fulfillment or update." This would be very helpful.

Mini Meanie
Philippines
Over 2 years using the app
November 3, 2021

Super easy to use! Love the suggestions and prompts from this app - it's my number one tool for email marketing.

Charlie and Fox
Australia
Over 2 years using the app
February 17, 2016

Excellent product, highly customizable and simple emails sent directly to the customers without looking like newsletters. A great personal way to communicate.

Loow T2
Denmark
Over 2 years using the app
June 3, 2016

First rate follow up email service - has helpful suggestions and just plain works. Highly recommend.

Corridor 2
United States
About 2 years using the app