Reviews (190)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement, highlighting its effective abandoned cart recovery and product review solicitation features. They value the customizable email templates, email scheduling, and performance tracking, which aid in targeted communication. The app is noted for its user-friendly interface and responsive customer support, including direct interactions with the CEO, leading to quick issue resolution and improved customer retention and conversion rates.
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Very easy to configure the emails we required and I'm sure they will assist in retaining Customers while monitoring their satisfaction levels...
The free plan suits our business for now but would be happy to upgrade if demand warrants it...
Been good so far under the free version. We already racking up the emails. I like the automatic scheduling!
This app is fantastic and the support team is even better. Not only does the app do exactly what we needed, but the support team helped us through some issues specific to our business. I highly recommend Follow Up Email.
Writing my second review here since I am now a month into usage. This application does EVERYTHING we were looking for it to do. It is not the flashiest or fanciest thing on the market but it DELIVERS which is FAR more important in this smoke and mirrors day and age. On top of that customer support (Michael) has went above and beyond for me as went over our quota our first month (due to sending backlogged emails) and he scrambled (While traveling) to make sure our needs were met and we didn't skip a beat. Zero chance I delete this app or change providers!
As soon as I downloaded the app, someone emailed me offering to help with anything I needed. Great support, thanks!
Love the app, keeps on bringing people back to my store to grab that product they actually want
Great app for email triggers.
Even has discount code support.
Seems like it could work very well. I am excited at the long list of features and functionality.
Fantastic. Highly configurable. Glad we found this app after looking through and testing many others. Would recommend. Many thanks to the team at Follow Up Email Marketing! One thing I would like is more visibility into the "sales recovered" numbers - what we see today does not seem accurate at all.
This app is great! It's easy to use and we've already had success in recovering abandoned carts. For that alone, it's worth a little investment.