Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
October 3, 2021

I like this app because it provides a range of features. It would be helpful if you could drag and drop elements on instead of having to code.

Ms Temptation
United Kingdom
Time spent using app: 9 days
July 18, 2020

It is ease to use and have a few good features! It is just taking some long to active the automated emails.

United States
Time spent using app: Over 2 years
March 16, 2020

Easy to use app. Need to have a very low level of familiarity with code in order to edit the copy of the emails. I had one issue, and the founder of the company hopped on the chat to fix it!

One piece of functionality that I would like is if it could link with the tracking numbers on orders to send an email when the tracking number shows it was delivered.

United States
Time spent using app: 3 months
Festive Umbrella replied March 20, 2020

Thanks for your feedback. We are working an email editor and will hopefully have that in the near future. Thanks for telling us that shipping confirmation emails are important to you. We will look into that for future features.

August 16, 2016

Great app! Has been very effective on a number of fronts - abandon cart recovery, product reviews especially. It has given us the ability to send attractive emails to our clients and automate many of the functions in one app.

Time spent using app: 7 months
August 8, 2016

Follow up email app is very beneficial for our website. We were looking for an automatic way to ask our customers for their reviews of recent purchase. About sending these emails, it is very good at it, but now we did not get any respond from our customer. After couple times, we will be looking for formatting email template. I hope it will work. Application is very helpful and easy to use.

Towelrobes Com
United States
Time spent using app: Over 1 year
June 15, 2016

Seems like it could work very well. I am excited at the long list of features and functionality.

True Leaf Pet
Time spent using app: About 3 years
March 30, 2016

Great Product, we have seen sale increase because of its use. I would like some more control over if and when emails are sent vs setting the time after an order is created. Give it a try!

Bridgecom Systems
United States
Time spent using app: Over 1 year
March 15, 2016

It does the job although I would like the option and making outgoing emails a bit prettier.

United States
Time spent using app: 9 months
Edited February 10, 2017

Update: At the 39 a month option you get a lot of emails; and I have recovered some carts; its just there is WAY cheaper options. I left on good terms, just would like to have seen a cheaper option that made sense.

Would be much better...with coupon generator - DONE! They added it, so now the app is 100% complete. I dont see how else they could improve the app since it has it now

This isnt a bad set up, however one of the biggest flaws is that there is no way to use generated coupons. Now I see this as a problem because we all know that shopify apps use generated dynamic coupons are king. This only uses static. Something like product reviews did it so you can change it and add them as you see fit. This is a dead end in that department.

Time spent using app: About 1 year
February 19, 2016

This is a good app although I haven't had it long enough to asses it's impact on sales. One star is lost as the images in the abanded cart email are blurry and I don't know why. The text is also bright green and I have been unable to figure out how to change it. Otherwise, very promising features and I look forward to running it longer to see how it impacts the bottom line.

Still Spirits Home Distillery
Time spent using app: 11 months