Reviews (1,910)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this form builder for its cost-effectiveness and ease of setup, highlighting its seamless integration with Shopify and extensive customization options. It supports a variety of form types, enhancing functionality for different business needs. The app is noted for its robust performance and user-friendly interface, suitable for those without web expertise. Customer support, especially from a representative named Emma, is frequently praised for responsiveness and effectiveness in resolving issues.

February 23, 2021

Good app. just wished there was a way to get notifications when someone submits the form. Had to click on the app to see that things were being submitted after a few months,

Resin & More Boxes
United States
Almost 3 years using the app
February 10, 2021

The customer service responded promptly and very well.
I didn’t know how to do it, customer service helped me, and the contact form can be displayed on my theme now.
Thanks!

o3designstudio
China
About 1 month using the app
March 18, 2022

Great app. The support answers quick and friendly to you. Good to make a nice looking contact formular. Even with the free plan!

SparvinLights™
Germany
About 1 month using the app
July 11, 2023

Works really well and support is great. They personalized the forms and help you in everything. Thank you very much

Eterna Nutrition
Chile
About 1 month using the app
Edited June 15, 2021

Obvs not as good as one you could develop yourself … if you can do such things … but really, surprisingly good. The Mailchimp integration took a bit of fiddling but with the helpful support we have it working well. Lots of nice features (conditional hidden fields - big thumbs up) and lots of options to configure.

Rails of Sheffield
United Kingdom
About 1 month using the app
August 1, 2023

I love their service I had two inquiries and they solved it within a couple of minutes and was present every time I needed help.

Pawstie
Australia
About 1 month using the app
October 8, 2023

Been using it for a while now and overall it's friendly to newbies like me.
The only problem is that in the last few days, I suddenly couldn't receive emails from customers, but Emma, a staff member, helped me solve the problem very quickly.
Now I'm going to continue to use PCFB happily.

SEYVUM
China
About 2 years using the app
January 5, 2021

Suburbia Style
I was looking for a contact form and i have tried a few different ones.then i came across Form Builder Contact Form, i had a problem with setting up the background photo and contacted support,Sarah jumped on board in within a short time and stuck with me and listened to what the problem was and stayed in contact till it was how i wanted it done,the app is good and simple to use ,the support awesome and for free with the support if you need it you can not go wrong. 5 stars for the app and support is worth far more.Keep up the good work guys highly recommend.

Suburbia Style
Australia
About 1 month using the app
April 2, 2020

I loved this app! I can create customized forms for free! It is easy to use & very detailed! I recommend!

JUSTINE LIGHT QUEEN
United States
About 1 month using the app
August 18, 2023

The app is very powerful, and many functions you want to add can be realized. The most important thing is that the service support is very fantastic, and they can help you customize various designs you want. 5 stars

iSinwheel Official Store
United States
About 1 month using the app