Powerful Contact Form Builder

Powerful Contact Form Builder

Reviews (1,774)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its user-friendly interface and extensive customization options, making form setup straightforward. They appreciate the responsive support team and the app's robust features like conditional logic and seamless Shopify and Klaviyo integration. The reliable performance and integration capabilities with other platforms are also highlighted, ensuring efficient data management and marketing, offering good value for money.

July 2, 2025

Had an issue with the form appearing on a new page I was setting up. Turns out it was a caching issue on their end. The dev team fixed it quickly (under 5 mins). I got very responsive and friendly support from Emma. I've been using this app for 3 years...simple to use. No issues with submissions. Very happy with the app.

Verote Online Store
Canada
About 2 years using the app
June 6, 2025

A very cleaver tool, with a lot of customisation available to get exactly what you need with a pleasing aesthetic. Plus the help from the support team, Emma, was fantastic and helped a very lost customer to get what I needed achieved.

Insite Technology
New Zealand
Almost 5 years using the app
June 15, 2025

The app is very easy to use and customisable. I have had it for a few years now. Great support team if you have any questions. Shout out to Emma who answered my questions and resolved my small issue within a minute!

mākoha designs
Australia
Almost 4 years using the app
April 13, 2025

This is truly the best forms app available. In terms of features available, it cannot be beat. I needed the following: ability to both embed a form or put a bubble in the corner of the screen that someone can click to open the form, ability to change the “sent from” email address on submission emails, ability to change the name on submission emails, confirmation emails sent to customers, reply-to email address is the customer’s email address (so I can quickly respond without copy/pasting their email in the to field).
Lastly, this is a huge feature: integration with shopify and Klaviyo (and I’m sure others, but these are the two I use) allow you to map a field in the form to the marketing consent field in shopify/klaviyo. This is a huge feature missing in other apps, as it seems others allow you to add all submissions to the marketing list, but are missing that conditional consent feature. If you want to only subscribe those that consent, you're out of luck.
And I’m sure there’s other features I’m using that I’m forgetting about right now. This app was able to do all of this.
The configuration did take some figuring out and contact with support. Support is quick to respond and very helpful.
The price is extremely reasonable for this app. I am able to do all this with the Premium subscription. Highly recommend!

SKYMO USA
United States
About 1 year using the app
June 3, 2025

The app is very easy to use and has powerful features. There are also plenty of form templates available. Whenever I had a question, the support team responded promptly and actively helped resolve the issue. Many thanks to Emma!

nelkoprint
United States
Almost 3 years using the app
May 20, 2025

This app has been helpful in building & adding forms to our site and allowing customers to provide more information. Emma from support was responsive and quick, helping us implement the changes we needed.

Iron Wing Parts
United States
Over 1 year using the app
June 20, 2025

I have used other form builders in the past. I do prefer this one as you can create forms with out having to be a coding expert. It is easy to use and we have used it to create several different forms on our landing pages. Tracking is great on the forms using the hidden fields. Support is good, sometimes a bit slow due to time zones but they have been helpful in checking settings are correct and a few minor design improvements. I will recommend to anyone who needs a good form builder.

Mats4U
United Kingdom
2 months using the app
July 16, 2025

Powerful Form Builder is a game-changer for our Shopify site—its intuitive drag-and-drop interface makes building complex forms a breeze. We recently had an issue, but their support team jumped in and resolved it quickly and efficiently. Solid app with responsive support that gets the job done.

CableOrganizer
United States
8 months using the app
July 9, 2025

I requested a form customization through EMMA, and the process went very smoothly. They responded thoroughly to my requests and delivered a user-friendly result. The support was also attentive, which made the whole experience reassuring. Thank you very much!

scissors street ONLINE STORE
Japan
4 months using the app
June 30, 2025

We have not used the app for long, nor in a live setting yet, but for our purposes, it is a superb application. We are using this for a couple of workflows that we put our customers into when we need them to upload photos in addition to providing other information, such as text input, contact information, etc. The support we received while in draft was superb—super quick and easily solved the issue.

Home & Kids Co.
United States
13 days using the app