Reviews (1,910)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this form builder for its cost-effectiveness and ease of setup, highlighting its seamless integration with Shopify and extensive customization options. It supports a variety of form types, enhancing functionality for different business needs. The app is noted for its robust performance and user-friendly interface, suitable for those without web expertise. Customer support, especially from a representative named Emma, is frequently praised for responsiveness and effectiveness in resolving issues.

November 5, 2024

Emma, the support representative, always welcomes me warmly. There were several issues, and she managed to resolve them very quickly. For the things I could handle on my own, she provided clear and precise guidance, which was incredibly helpful. I truly appreciate her dedication and responsiveness—it made my experience smooth and stress-free. Thank you so much, Emma!

BODYFRIEND
United States
2 months using the app
September 17, 2024

Although we faced some issues receiving internal notifications several times, Emma at Globo support was always quick to respond and patient with our enquiries.

We also use a few other Globo apps and are always very satisfied with their support response!

Plain Vanilla Online
Singapore
About 3 years using the app
October 13, 2024

Easy to set up and use, requested support and they were prompt to respond, Emma helped with adjusting our theme style to make one of my forms fit, look forward to using it more and hopefully improving customer experience. Thanks again!

Apex Custom Apparel
Australia
3 months using the app
October 29, 2024

I found the online customer service, and they quickly resolved our issue. Thanks to Emma for her help!

thatskyshop JP
United States
Over 3 years using the app
October 15, 2024

I have been using many forms from this app. Whenever we have any issues Emma helps solve it quickly. Today the developer came via remote anydesk and configured everything and get the forms working. Highly recommend this app. cheers

NZBC
New Zealand
About 1 year using the app
August 22, 2024

I have nothing but great things to say about this app, its simple and integrates well with my themes. I ran into a problem with my SMTP server not working and customer service rep Emma, quickly provided me with solutions and got me on the right track. Highly recommend this app for all your form needs!!

Signs By Depew
United States
About 1 year using the app
September 10, 2024

I had a fantastic experience with the support team, especially Emma, who was incredibly helpful and responsive. She attended to my query promptly and ensured that all my concerns were addressed in no time. Her professionalism and attention to detail made the entire process smooth and stress-free. Highly recommend both the app and their excellent customer service!

Orms Direct
South Africa
Over 1 year using the app
October 17, 2024

By working with Emma, I learned how very easy is to connect a Powerful Form Builder form on my Shopify site to Google Sheets.

Just follow the steps in these guides!

(1) https://globo.io/kb/connect-globo-form-buildder-app-to-google/

(2) https://globo.io/kb/connect-form-data-to-google-sheets/

Emma was truly patient and clear!

CelWel
United States
Over 2 years using the app
September 24, 2024

We've been using this app for most of our form leads and it works great. Excellent interface, solid database management and most of AMAZING CUSTOMER SERVICE

Fox-Rings
United States
Over 3 years using the app
September 15, 2024

Very good customer service. Emma was quick and courteous and organised the development team to make an edit I couldnt figure out how to do. Very pleased.

Art Discovery
Australia
Almost 3 years using the app