Powerful Contact Form Builder

Powerful Contact Form Builder

Reviews (1,815)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its versatile and customizable contact forms that enhance customer interaction and streamline communication. It integrates seamlessly with Shopify and supports professional email correspondence from merchants' domains. The user-friendly interface allows easy integration into Shopify themes without needing web development knowledge. Features like conditional logic and third-party integrations with tools like Zapier and Google Sheets are also valued. Merchants commend the reliable performance and responsive customer support, which contributes significantly to their satisfaction.

July 9, 2024

Good support

Kings Fine Art & Decor
United States
About 6 years using the app
July 25, 2024

me atendió emma del equipo globo

Janssen Cosmetics España Norte
Spain
Over 2 years using the app
July 22, 2024

We got the problem fixed!

AWG Bakery
United States
Over 2 years using the app
July 15, 2024

It is easy to use. Emma from the customer service team has been really helpful.

ONA Coffee
Australia
Over 3 years using the app
September 23, 2024

Sehr guter Support.

Adventure Truck
Germany
6 months using the app
September 4, 2024

The app is great - until you need support. They're not available normal working hours so each issue you encounter takes FOREVER to resolve. I have to wake up at 4AM to hopefully catch someone online - and even when the app says someone is online, they never respond. I've built a wholesale form for potential clients to fill out so that I can verify their business and approve them as a retail partner. However, my form shows up on my page with huge spaces between elements that makes the form look insane. So, I reached out to support 5 days ago, and while they said they would look into it, I still have received no support. I've been trying to chat with them this morning for the last hour with no response - even though it clearly says theyre online. This app would be great but it's probably the worst support I've experienced in my 5 years as a shopify seller.

brows by bossy
United States
7 months using the app
September 16, 2024

The support team was very proactive in helping me with a specific issue that I had. They came up with a few different solutions that fixed the issue. I appreciated the helpful and responsive support.

The Blissful Place
United States
5 months using the app
August 5, 2024

I got fast help from Emma who resolved my issue. Very thankful for the help :)

Coralen Guld
Sweden
About 1 year using the app
July 30, 2024

Awesome App, with amazing support!

Giorgos Kardaras Hairworkshop
Greece
About 1 year using the app
August 30, 2024

They responded quickly and courteously.
thank you!

DEICY ( デイシー ) 公式サイト
Japan
6 months using the app