Reviews (1,910)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this form builder for its cost-effectiveness and ease of setup, highlighting its seamless integration with Shopify and extensive customization options. It supports a variety of form types, enhancing functionality for different business needs. The app is noted for its robust performance and user-friendly interface, suitable for those without web expertise. Customer support, especially from a representative named Emma, is frequently praised for responsiveness and effectiveness in resolving issues.
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This form builder is super easy to use and saves me so much time! The features are amazing, and the support is very helpful. Thank you! – Emma"
Thanks to Emmaa's help, I finally let our form clean and tidy. It's good enough to be published and I want to give 5 stars to the help!
Emma assisted us right away with our concerns. Thank you very much!
We had trouble with assigning the product to different form, Emma and the team has been really helpful and efficient with our issues
This app helped us a lot, and thank you Emma for your professional solution!
Top App and top support. Had a very good experience with Emma from the customer service. Thank you
Support is great, Emma was very helpful both times she assisted me on chat.
I was having problems with receiving the email after someone placed an order. However, the global team was quick to fix the issue. They even worked over their schedule hours of operation to help me. Emma was amazing! Thank you Emma for your help!
The app is great - until you need support. They're not available normal working hours so each issue you encounter takes FOREVER to resolve. I have to wake up at 4AM to hopefully catch someone online - and even when the app says someone is online, they never respond. I've built a wholesale form for potential clients to fill out so that I can verify their business and approve them as a retail partner. However, my form shows up on my page with huge spaces between elements that makes the form look insane. So, I reached out to support 5 days ago, and while they said they would look into it, I still have received no support. I've been trying to chat with them this morning for the last hour with no response - even though it clearly says theyre online. This app would be great but it's probably the worst support I've experienced in my 5 years as a shopify seller.
Emma has been a great help :) She's very patient and knowledgable. What would have taken me 4 hours to figure out on my own, she does in minutes.