Reviews (1,909)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this form builder for its cost-effectiveness and ease of setup, highlighting its seamless integration with Shopify and extensive customization options. It supports a variety of form types, enhancing functionality for different business needs. The app is noted for its robust performance and user-friendly interface, suitable for those without web expertise. Customer support, especially from a representative named Emma, is frequently praised for responsiveness and effectiveness in resolving issues.

October 24, 2024

Great app....I can create 1 form and in the form I can have the submissions re-direct to different departments.

Their customer service team is also helpful in helping me resolve the issue.

Popular Book Company Pte Ltd
Singapore
About 1 month using the app
September 5, 2024

Emma was super helpful and fixed an issue I was having with my form. She was very efficient and kind!

Crew Supply Co.
United States
Over 1 year using the app
November 10, 2024

Swift, efficient and courteous technical support – thanks Emma! You were a brilliant help :)

The Box Office
Australia
Over 3 years using the app
September 13, 2024

Emma was super helpful. Thank you for all your help

Mockins
United States
Over 1 year using the app
September 14, 2024

I was initially skeptical about this app, despite its nearly 2,000 reviews. However, Emma has been incredibly helpful and has consistently found solutions to my problems. My experience with this app has been nothing but positive so far. All I can say is: Keep up the good work. Thanks for everything, Emma!

Efi
Germany
13 days using the app
October 14, 2024

The app is super convenient for creating all kinds of forms on your site, with an easy-to-use interface that makes it simple to achieve a variety of forms. I requested a customization, and the team worked with me until I was delighted. Big thanks to the team for making the process so smooth!

Erkado Doors
Bulgaria
4 days using the app
October 18, 2024

While I've only used the free version of this form builder, I've had a great experience with the ease of embedding it onto our website and having it match our custom theme. Plus, Emma with their support time was incredibly responsive and helped solve a button placement issue quickly, despite time changes! I'm looking forward to growing our relationship with this company and am already looking into the premium plan as we grow!

The Good Pour
United States
3 days using the app
October 29, 2024

Emma was very helpful solving my issue on live chat, thank you!

Zepbrook
United Kingdom
9 months using the app
October 28, 2024

I appreciate the excellent support provided by the Form Builder team. They answered multiple questions I had promptly and professionally. A special thanks to Emma from support for being so helpful and attentive throughout the process!

My Store
Germany
25 days using the app
November 14, 2024

Emma gave me so much help! I was unable to view my submissions as I was out of memory. She helped me upgrade and restore my submissions ! Thanks a lot again

Lara Peters
United Kingdom
About 4 years using the app