Reviews (1,910)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this form builder for its cost-effectiveness and ease of setup, highlighting its seamless integration with Shopify and extensive customization options. It supports a variety of form types, enhancing functionality for different business needs. The app is noted for its robust performance and user-friendly interface, suitable for those without web expertise. Customer support, especially from a representative named Emma, is frequently praised for responsiveness and effectiveness in resolving issues.

September 15, 2024

Very good customer service. Emma was quick and courteous and organised the development team to make an edit I couldnt figure out how to do. Very pleased.

Art Discovery
Australia
Almost 3 years using the app
September 11, 2024

We've been using Powerful Form Builder for a while now and since switching our theme, autoresponders stopped working. Emma was very helpful and resolved the issue very quickly.

IMPOSSIBREW®
United Kingdom
Over 2 years using the app
Edited November 13, 2024

Easy integration, fast and friendly customer service that always answers any queries.

CarlaG
Italy
About 1 year using the app
October 3, 2024

Very efficient support from Emma, I had an issue that was quickly fixed. Will recommend

Lynx Mixed Reality
France
Almost 3 years using the app
October 7, 2024

EMMA! You are a super star!! Can't thank you enough for your prompt support and quality app! Keep up the great work!

My Stubby
Australia
12 months using the app
September 11, 2024

App is great. We needed support though because one of our forms wasnt delivering to the proper email addresses and Emma came and got it straightened out for us.

Mobile Fidelity Sound Lab
United States
8 months using the app
October 16, 2024

It is helpful for our store. And their customer support was doing great.

Gemsbling
Hong Kong SAR
About 2 years using the app
September 12, 2024

The app is good, all my requirements are fulfilled in the free plan, and the app support is also good, they reply on time and provided me exact reverts which I wanted with screenshots, especially Emma. She attended me from support team and provided the exact revert and solved my issues.

The Lounge Suite Studio
New Zealand
11 months using the app
October 17, 2024

Emma was very helpful, thanks in assisting us to automate our forms to create customers in Shopify! big help!

Belle Vie Furniture
Australia
4 months using the app
November 14, 2024

This app has been a game-changer for my store, and the support team is exceptional! I’d especially like to thank Emma for her heartfelt help and dedication—she went above and beyond to ensure everything worked perfectly for me. She was patient, knowledgeable, and genuinely cared about my success, which is rare to find. With her guidance, I felt confident and fully supported. I highly recommend this app, not just for its features but for the outstanding support that comes with it. Huge thanks to Emma and the team for such a positive experience!

Bam Bird Boutique
United States
About 1 month using the app