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Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

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Merchants appreciate this app for its user-friendly interface, customization options, and seamless store integration. It's praised for enhancing website functionality by creating tailored forms such as B2B and product inquiry forms. Unique features like the calendar for date blocking and email formatting are seen as game-changers. The integration with Klaviyo for targeted email campaigns is also valued. Many commend the support team for their quick and efficient help. The app is noted for its professional look, smooth operation, and fast loading times.

October 11, 2023

Emma do very well in her customer service work. And I think I will continue to use this app due to their extraordinary service.

Hong Kong SAR
8 months using the app
October 22, 2023

PCFB has been a valuable addition to our app stack and is very useful for customer inquiries and using dynamic emails to send to the right person. Thanks, Rosie, for your help in customising this for us!

Six Zero
8 months using the app
November 6, 2023

The customer service team is very helpful and responsive. Emma got back to me quickly about all my questions and helped fix all my concerns.

Rocky Designs
United States
5 months using the app
November 3, 2023

I just wanted to add a simple contact collection form for a freebie download. It was easy to create and add to a page in Shopify. It also automatically integrates contacts into my customers list for email marketing. I did need to email tech support to customize my fonts but they were so helpful and did the work really quickly (and for free). I have the free version so it does display "powered by GloboForm" but I don't mind since this is for a one-time Zoom event and not my main newsletter form.

Nutritionist Mom
United States
4 days using the app
September 18, 2023

I have been using this software for over a year and many brands in our company use this plugin. When I have a problem, they often resolve it quickly for me. Especially customer service Emma, very patient! highly recommended!

Over 1 year using the app
September 17, 2023

It's very easy to use, I've been using it for a few years with basically no problems. Customer service is online in real time to facilitate our consultation. Highly recommended, 5 stars

Hong Kong SAR
Over 1 year using the app
October 29, 2023

Great and easy to use app. Many options are available and the support is friendly too. Emma helped me alot to create my individual form for my website and she was very professional. I recommend this app to everyone.

Official Neon
About 2 months using the app
October 23, 2023

I wanted to include images in our form which works like a mini quiz and they had it done within 24hrs. Amazing app and Emma was such a great help.

Club Candle
About 1 month using the app
December 4, 2023

The only application among those I tried to customize the customer registration form and the contact form. The people who designed the application have done a very good job, and most importantly... the support was flawless. They responded immediately, and the result of the work was excellent. Thank you very much. And especially, I want to thank Emma very much, who was always there for whatever I asked of her.

6 days using the app
September 21, 2023

Our company is Optimal Essentials and I'm having problems with setting up an autoresponder email with the merge tags, I asked Emma their tech support and she responded with the right answers. quick and simple to understand.

Optimal Essentials
About 2 years using the app