Reviews (1,914)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this form builder for its cost-effectiveness and ease of setup, highlighting its seamless integration with Shopify and extensive customization options. It supports a variety of form types, enhancing functionality for different business needs. The app is noted for its robust performance and user-friendly interface, suitable for those without web expertise. Customer support, especially from a representative named Emma, is frequently praised for responsiveness and effectiveness in resolving issues.

February 20, 2023

Great support!!!!
and great app. has everything we needed and very easy to use.
Connection to store super easy!
thanks!
Dana

VIBEZ NEON
Israel
18 days using the app
December 10, 2020

Hello I want to know if i can create a link in a product description for example and when the customer click on it, the form show up. Instead of always showing the form when the page is loaded. A little bit like the pop up but with a link.

NEON FACTORY
Hong Kong SAR
Over 1 year using the app
May 25, 2022

The form we used was very slow to load and 1 out of 2 times would not show at all. I had excellent service from Kennewick at Globo and it appears the form is working fine now. Our web page is loading faster. Excellent service.

CanWest Diamond Products
Canada
About 1 year using the app
July 12, 2022

Easy to use and basic features are free. Support is very responsive and helpful. Would recommend this app.

lunalae
Australia
About 1 year using the app
Edited October 20, 2019

I installed the app for our website but the spacing for the template was all off- been waiting more than 24 hours for help. Will update review if they can help resolve the issue because setting the app up for the form was definitely four stars.

Aloha Taps
United States
Over 1 year using the app
PowerfulForm.com replied October 21, 2019

I'm sorry for your experience. We was not available in the weekend. Our support has been trying to contact to you via your email.
We are looking forward to hearing from you.

March 16, 2021

Yes, it makes forms. But they lack any reasonable kind of graphic design. A beautiful website would be handicapped by the lack of layout and weak graphics offered by Form Builder.

Island Bazaar Ukes
United States
Over 1 year using the app
February 5, 2021

This company is awesome in general! This app in particular is fantastic, it does exactly what I need it to do and it was very easy to use! Not to mention the customer service is fantastic! I have sent multiple emails with questions or suggestions and not only is the response time fast but they are genuinely eager to help you with your requests! I highly recommend using any of their apps, you won't be disappointed.

Aunty Poppy's
Australia
17 days using the app
April 8, 2020

So far it is straightforward to navigate. However, I wish there wasn't a plug for the app on the bottom right hand corner of the form.

briar de wolfe
Canada
About 1 year using the app
March 30, 2023

Had an issue with the data integration but the support was amazing! They were able to sort out the issue quickly. Thank you! highly recommend!

Umme-store.uk
United Kingdom
16 days using the app
June 24, 2022

オーダーや予約フォームの為に使用しています。
基本的にすべて英語なので、英語が分からないと使いにくいと思いますが、我々は今のところ、快適に使えております。
サポート対応がとにかく迅速丁寧で、とても助かっています。

Brillar
Japan
16 days using the app