Reviews (1,910)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this form builder for its cost-effectiveness and ease of setup, highlighting its seamless integration with Shopify and extensive customization options. It supports a variety of form types, enhancing functionality for different business needs. The app is noted for its robust performance and user-friendly interface, suitable for those without web expertise. Customer support, especially from a representative named Emma, is frequently praised for responsiveness and effectiveness in resolving issues.

March 16, 2021

I use this program to make forms. Every time I encounter a problem, Form Builder solves it in a timely manner, which is great.

Renpho
United States
4 months using the app
October 18, 2023

in terms of customer service, 5 stars, in terms of app user experience, it has some stuff that could be better. The design part of the form is not very customizable, other than that it's great

SciaticaBelt
India
4 months using the app
November 9, 2023

Great customer support with prompt and pro solutions!

OPPSK
Hong Kong SAR
5 days using the app
July 31, 2023

We recently started using this app and so far it's been great! We had a few issues getting it up and running but customer support was great and helped us out with each issue in a timely manner.

S. Carter Designs
United States
5 days using the app
November 6, 2023

I needed a user form to add to my website and came across a small issue getting it setup and looking the way i wanted. Emma from the support team quickly got this sorted for me hassle free. Recommended!

TIO
United Kingdom
5 days using the app
November 30, 2022

Super easy to use this app to create forms! The customer support team is also friendly and very fast with responding. They solved my issue within a day :)

Forever Link Shoes
United States
5 days using the app
July 22, 2021

The form is easy to create and customise, I had some trouble setting up the google recaptcha at first, but thanks to the excellent support I was able to set it up smoothly.

weskiii
Japan
5 days using the app
July 14, 2022

Emma in the Support Team was very helpful. She responded to my query immediately and it was resolved within minutes. Thank you!

Mogo Direct
United Kingdom
4 months using the app
February 9, 2021

The app works perfectly on our website. We needed a quick, easy and manageable form and it delivered. Looks great and support is very helpful.

Irish Farm and Garden Machinery
Ireland
5 days using the app
May 22, 2020

We use this form to do several things in our site and it serves the purpose. Plus it’s free. Enough said

Even Biomedical
United States
5 days using the app