Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable, functional, and seamlessly integrated contact forms. They appreciate its user-friendly interface, data management, and analytics features. The app's customer service is praised for their prompt and professional support. Advanced features like conditional logic and third-party tool integration are also appreciated. The ability to export and import forms is beneficial for multi-store setups. Even on the free plan, excellent customer support is provided. The app is recognized for its reliability, efficiency, and feature-rich solutions.

November 12, 2023

Great, especially thanks to Emma for helping me solve the problem.

Saright Garment -Custom Sleepwear Loungewear Manufacturer
China
5 months using the app
September 28, 2023

Their customer support was great at helping me identify and resolve an issue I was having with the app. They were respectful, helpful, and timely

Wiha Tools
United States
Over 1 year using the app
June 6, 2023

After initial issues with the integration (missing settings in Mailchimp) the app works just fine and is very intuitive to use. Thanks a lot for the fast & friendly support! Much appreciated :)

Wildbiene + Partner
Switzerland
5 months using the app
June 8, 2023

https://www.mindwarpepr.com Thank you for the amazing app and excellent service provided by your company! Your assistance has been truly helpful.

Mindwarp EPR Lighting Audio Event Productions
United States
Over 2 years using the app
September 28, 2023

Emma was very helpful and fixed my issue right away!

GooeyduckPH
Philippines
About 2 years using the app
May 18, 2024

We had a few questions about Powerful Form Builder, and Emma was very quick to respond, educate us, and fix some minor issues we were experiencing. Thanks for being a great app team!

Richardson Nutritional Center
United States
Over 1 year using the app
September 22, 2023

The support response was helpful and effective in resolving the issue immediately. My issues were handled by an operator named Emma, who was very friendly and quick to respond. I was pleased with the service.

JAPANBITE
Japan
9 months using the app
November 8, 2023

Great forms building app! Simple to use and price is also reasonable. Customer Support team is quick and helpful! :)

Patriot Textile Supply
United States
About 1 month using the app
May 17, 2024

This app is easy to use and the customer service is great, especially Emma! nice app!

XBL Hair
China
August 14, 2023

Tools even on the free version seem quite robust with lots of customization options and support has been very helpful.

Nerds Need
Canada
About 2 months using the app