Reviews (1,914)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this form builder for its cost-effectiveness and ease of setup, highlighting its seamless integration with Shopify and extensive customization options. It supports a variety of form types, enhancing functionality for different business needs. The app is noted for its robust performance and user-friendly interface, suitable for those without web expertise. Customer support, especially from a representative named Emma, is frequently praised for responsiveness and effectiveness in resolving issues.

Edited July 9, 2020

Love the App, and the other application made from this company. They are amazing! The support team is fantastic as well, they have help us lots! This app is very easy to use, very dynamic and the interface is so great. We're really happy.

WonderFil UK
United Kingdom
About 2 years using the app
January 3, 2021

I haven't any issues with it so far. I do wish it had the ability to connect with my payment options though.

Bossy Beauty Marketing
United States
About 2 years using the app
September 28, 2023

Emma was very helpful and fixed my issue right away!

GooeyduckPH
Philippines
About 2 years using the app
June 15, 2022

A great form builder and, most importantly, excellent customer support.
I highly recommend this product.

Oh La La! Macarons
United Kingdom
About 2 years using the app
February 21, 2024

英語ができないため翻訳機能を使いながらの編集や問い合わせとなりますが、今のところ問題無く行えています。
突然問い合わせのメール転送ができなくなるエラーがこれまでに何度が生じているので少し不安は残りますが、迅速かつ親切なサポートのおかげですぐに改善されたので、今後も使用したいと思います。

CORRECT Official Online Store
Japan
Over 1 year using the app
July 13, 2022

The customer service team is really helpful and fast on solving my questions. It's very easy to use and I would highly recommended this app.

ofmomstorehk
Hong Kong SAR
About 2 years using the app
August 19, 2019

App works and looks great in my shop, also, customer service was extremely helpful and quick to reply.

skincareforme
United States
About 2 years using the app
September 21, 2023

Our company is Optimal Essentials and I'm having problems with setting up an autoresponder email with the merge tags, I asked Emma their tech support and she responded with the right answers. quick and simple to understand.

Optimal Essentials
Australia
About 2 years using the app
July 25, 2022

This is a great app. It was perfect for setting up custom forms. I found that it was just what I needed!

Merchant Club
United States
About 2 years using the app
August 24, 2022

Very pleased with this app. Although it can act up sporadically, customer support is always at the ready to come in troubleshoot and fix the issue. Customer service is top notch.

Generator Factory Outlet
United States
About 2 years using the app