Reviews (1,914)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this form builder for its cost-effectiveness and ease of setup, highlighting its seamless integration with Shopify and extensive customization options. It supports a variety of form types, enhancing functionality for different business needs. The app is noted for its robust performance and user-friendly interface, suitable for those without web expertise. Customer support, especially from a representative named Emma, is frequently praised for responsiveness and effectiveness in resolving issues.

August 4, 2023

I've used the app for more than a year and it's helping us a lot. The feature is simple and easy to use. The customer service is timely and helpful. Highly recommended!

Buy Taiwan Online
United States
Over 1 year using the app
August 21, 2023

I've been using the free version and really like it so far. You can customize the form, the emails clients get. I wanted to change the font on the form but wasn't able to do it - I messaged them and they got back to me right away. I don't know if I've ever had this smooth of an experience while working with tech companies! Thanks Globo!

Fox Fine Jewelry
United States
Over 1 year using the app
October 26, 2023

It's a easy app to use in your site. I really recommend everybody to use. And the support is awesome!

ADA Collection Wholesale
United States
Over 1 year using the app
Edited October 9, 2022

We use this app to create admission form for our travel guide school. It worked without any issues until recently. I sent an email to customer service when issue was detected and they took prompt action, requested collaborator account access which was granted and they resolved issue without any delay. Surprised to see such a quick, friendly and motivated response from team. Would highly recommend based on my own experience. Thank you G:Builder team. Update on 9th of October, 2022
Our store had an issue with Google Recaptcha which did not load properly and created the form to not work properly. When a message was sent to Globo team, reply came in about an hour and issue was resolved. Excellent response time and very helpful team. Once again, thank you

Aurinkorannikon Matkaopaskoulu
Spain
Over 1 year using the app
September 17, 2023

It's very easy to use, I've been using it for a few years with basically no problems. Customer service is online in real time to facilitate our consultation. Highly recommended, 5 stars

Zosi
Hong Kong SAR
Over 1 year using the app
July 29, 2022

Der Form Builder ist praktisch in der anwendung, vor allem der Support ist hervorragend, wir hatten eine spezielle Anforderung an das Formular und die Entwickler haben es umgehend umgesetzt.

Kristallkraft Naturprodukte
Germany
Over 1 year using the app
August 15, 2022

Super useful and powerful app - makes customer communication a breeze. Customer service is also responsive and helpful. Recommended!

Nodus Watches
United States
Over 1 year using the app
September 21, 2023

It's a good app.
The support is kind and accurate.

*Support content*
・Change the color of the entry field
・Delete signature

Kokosuki
Japan
Over 1 year using the app
August 11, 2021

A huge compliment for the app as well as for support! Some months ago we installed the app succesfully and we created several forms with different functionalities and layouts. The app is really easy to use and really everything is possible. A few days ago we changed something and not all forms worked as before. We couldn't find the cause and we contacted support. Although it was not was not easy to solve, they fixed it for us. Their patience and customer support is amazing!

0031 Shop
Netherlands
Over 1 year using the app
September 17, 2022

After using it for a year of Globo forms, this review is a late review. This app runs a bit slow in the back end when we edit and create a form, but the front end is smooth. Their customer service is fast, helpful, and reliable, I hope we can get more functions for creating complicated forms. Thank you, Globo.

UNEEDWILL
Malaysia
Over 1 year using the app