Powerful Contact Form Builder

Powerful Contact Form Builder

Reviews (2,140)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to create diverse forms such as contact and inquiry forms, enhancing customer interaction and support efficiency. It features a user-friendly interface, extensive customization options like conditional logic, and reliable performance across devices. The responsive customer support team effectively resolves issues promptly, even during off-hours. Integration with Shopify is seamless, and a cost-effective free version is available, making it accessible for all business sizes.

March 11, 2024

The automatic email sending stopped working for us. We need to figure out a new form.

CRUZ LABEL
United States
Over 2 years using the app
December 20, 2021

couple of months Ago, it works the best for free users. now, it won't work at all. I tried creating a lot of new forms to replace the old one, but it only shows {formbuilder:67344} , This app should be rate negative -0 Star

Sweet Bites Ltd
Hong Kong SAR
About 1 year using the app
February 23, 2022

We use the $9,90 plan. this app is full of problems and bugs. Support also ignores your email. Not worth the time and money.

SkillsPortal.sg
Singapore
10 months using the app
Edited June 28, 2024

I've had to update my feedback today. I have been in contact with Support with 30 minute now passed and NO REPONSE. Say's support is online but that is not correct.

My resent experience is that a form gets broken and that i ask for assistants, they look into it and say it working fine, i check, and guess what they fix it and say 'How funny, its working'...really come on really? I just tested it 2-3 minutes ago.

My issue is related to Customer Sign Up form... In the past 6 days i have NOT gain 1 customer sign up until I looked tested it myself.

RESULT: From a business perspective, you know what this means? Lost of customers = Lost of revenue.....

They will ask for a postive feedback, just wait and see the APP first over time and you'll change you feedback.....

Im now going to change to another APP and they will no longer recieve my money for this APP.

The Whisky Society Pty Ltd
Australia
10 months using the app
Edited January 18, 2021

The app did not notify us that we had reached the email limit so we have almost 100 submissions that we never knew we received. There was no warning or anything given. Very annoying. If you want to just use for the free version, don't recomend!

Uncle Seiko
United States
2 months using the app
October 27, 2020

I am extremely shock and angry that this app do not pass user's messages to our email address. That's ridiculous! We will never find out we received so many messages untill we login this app, it suppose to forward these messages to our email so that we can reply!!! Unbelieveable!!! We missed our customers messages!!

JQ-EnergyHub
Hong Kong SAR
About 2 months using the app
January 30, 2020

After two months the app disappear from the store and it gives page 404 .. shame on them ... our store is for business not for people to tryout apps

Seattle Engraving Center
United States
About 1 month using the app
April 20, 2021

Not happy, took me hours to make 2 forms and they stopped me from adding them unless I pay a fee, very expensive when i can go to freelancer.com and have it created to my store to edit lots of features for $50.00 lifetime payment. I wanted just 2 forms, 1 star from me.

Lizosoft Ltd
United Kingdom
About 1 month using the app
Edited July 22, 2020

hi, we have a problem, when we exporting data more than 15 numbers, there is a mistakes, for example we submit 12345678912341234, when we export, it changes to 12345678912341200, the last two digitals is changed to 00, How to solve this problem? it leads to a very bad customer experience! please help solve the problem, thank you!

Humixx
China
18 days using the app
PowerfulForm.com replied July 22, 2020

Hello,

Thank you so much for your feedback.
Our team is fixing the issue right now.
We are also trying to reach out you via email. Please response if you received our email.

Thank you,
Helen

August 10, 2021

Users can't submit forms. We tried a test submission and it doesn't submit for some reason. Horrible App.

Girls & Roses Tattoo Studio
United States
9 days using the app