Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, customization options, and seamless Shopify integration. They value the ability to create tailored contact forms and the insightful data management and analytics features. The app's standout feature is its exceptional customer service, with a support team known for prompt and effective issue resolution. Merchants also appreciate the app's reliability, performance, and additional features like automatic customer registration and a calendar for date blocking, even on the free plan.

April 26, 2024

As a premium customer for the past four years, I believe I am well acquainted with the quality of service offered by "Powerful Contact Form Builder." However, recent events have left me utterly disillusioned.

Despite our long-standing commitment to this platform, the support team's incompetence knows no bounds. It's clear they have no clue how to address even the most basic of issues.

For the past several days, our customers have been unable to upload images through the form, disrupting our workflow and causing significant inconvenience. This is completely unacceptable.

Given our extensive history with this service, we know exactly what we're dealing with. It's disheartening to see a once-reliable platform deteriorate to such an extent.

In conclusion, as a long-term premium customer, I expected far better from "Powerful Contact Form Builder." This experience has been nothing short of disappointing, and I urge others to reconsider before investing their time and money in this service.

ichbingelb.com
Germany
Over 3 years using the app
April 3, 2024

Emma's support was kind, quick and efficient in solving a problem. I highly recommend!

Morpho + Luna
Italy
Over 3 years using the app
April 17, 2024

Only a non blocking minor issue after years of usage, solved within minutes by the app team. Awesome app and support!

ONstore Business
Italy
Almost 3 years using the app
April 11, 2024

The app works great! The service is really nice, problems are being solved immediately, I am really satisfied with the help and app.

CEMS
Netherlands
About 3 years using the app
April 21, 2024

prompt and efficient support really helped me solve the problem. it took only less than 30 min.
thank you, Emma and the team!

MAEKAKE by Anything co.,ltd
Japan
Over 2 years using the app
March 19, 2024

Excellent product with very prompt app support.

Holland Home Leisure
Canada
Almost 4 years using the app
April 8, 2024

Support was quick, friendly, and efficient. Followed up a few days later to make sure my issue was resolved (issue was with my email provider, not them).

Headsets.com
United States
Over 2 years using the app
March 21, 2024

Does exactly what you need. Simple to create forms and to integrate them into your theme. It has a lot form options to chosse from. The support is top notch as well - quick and uncomplicated getting the job done. Thanks! Highly recommended!

SPIRIT - beauty excellence
Germany
Over 3 years using the app
March 20, 2024

Emma in support was fantastic!

Rookwood Pottery
United States
Over 3 years using the app
March 20, 2024

What a wonderful app! Has been working perfectly for a while now and when something went wrong, I contacted them and Emma and her customer service team handled it promptly. Well done!

Ross Metals
United States
Almost 3 years using the app