Fraud Filter , 209 reviews
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This worked OK up until the other day. Now it will not even load the page where I had all of my filters listed. I hope I don't loose them all, that would be horrible. We have blocked many people from ordering again with this app. I wish it still worked.
I'm sorry to hear that you've had this issue and thank you for leaving your feedback with us here. I would recommend logging into your store in another browser or device to see if the issue is also present there, and if it isn't, you can try clearing your cache in your original browser or device to see if that helps.
If the problem persists, please reach out to our support team directly so that they can authenticate you on the store and take a closer look at this for you. You can reach them here: https://bit.ly/2AWw5VA. -Victor, Shopify Support
Not very useful when you use 3rd party fulfilment and your store is set to auto fulfil orders.
Give the app the power to fulfil or not fulfil orders based on its filters. Then it has value for the many thousands of customers using 3rd party fulfilment services.
Also a separate database of customers that have been flagged as warning would be good, then other shops that get my fraudulent customers would get a waring and a held order for them to look into.
Works just fine filtering out carders dumb enough to repeatedly buy items from your website even after being exposed.
https://www.vapepeople.co.uk
TERRIBLE for digital products - no matter what rules you set up, the system will still fulfill. Contacted Shopify regarding this, and they have no answers.
it literally doesnt do anything. bye dunno what to say. ignore all of this . trying to reach 100 characters
I am sorry to hear that you haven't found the Fraud Filter app to be helpful but thank you for sharing your feedback with us here nonetheless. Shopify does provide other tools and resources to help combat fraud outside of the Fraud Filter app, which you can read about here: https://bit.ly/2PoUYkf. -Victor, Shopify Support
Great app, all you have to do is set it and forget it. Works great!
It doesn't work. I have created a filter to cancel an order from a given IP or Phone Number or Name and.... the filter is not triggered...
Very disapointting
You can always trust native Shopify apps!!!
TRAILFORTY.com
Does nothing. You can have like 50 filters or rules and it literally does absolutely nothing. Worthless.
I'm sorry to hear that you've found the Fraud Filter app to be unsuitable for your store but we appreciate you sharing your feedback with us here nonetheless. I will be sure to share your comments with our development team. -Victor, Shopify Support
Great way to detect fraud at the customer level before you fulfill the order.