Reviews (216)

Overall rating
2.3
Counts per rating level
  • 30% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 46% of ratings are 1 stars
November 14, 2017

This app doesn't work, we've set filters upon filters and none of the orders get caught. Don't waste your time.

Eightcig
United States
Almost 3 years using the app
February 22, 2021

This app only works if you create a single list for each email you are blocking. There is no way to adjust the filter to search for OR only AND. So if you put two emails into one list - it assumes you need both conditions to work (and then does not). This seems like a major development oversight by Shopify - should allow for AND and OR filtering so users can create one list and add names to it versus create a list for EACH individual email. Please fix ASAP.

Nohble
United States
Over 2 years using the app
Shopify replied February 22, 2021

Thank you for writing your review and for highlighting this issue. I can see why this would be a problem when creating lists within the app, so will be sure to pass your feedback onto our development team for them to review. -Victor, Shopify Support

July 26, 2017

Protecting the fraudulent intent a perfection, you can set up rules and it's very functional.
Thank you, Shopify!

https://mandala-the-wall-tapestry-cave.com/

A Fairy Inside
France
Almost 7 years using the app
May 10, 2017

TERRIBLE for digital products - no matter what rules you set up, the system will still fulfill. Contacted Shopify regarding this, and they have no answers.

Photographer Depot
United States
Over 2 years using the app
November 3, 2015

Been using this app for over a year now and it doesn't work well at all. It allows repeat fraud even when a rule has been made against an address and phone number etc. Keeping it simply because i have a stored list of fraud info to reference off.

Addamonline
Ireland
Over 2 years using the app
December 17, 2018

Has never worked properly. Does not block anyone, any email address, country etc. Therefore still getting Indonesian and Malaysian orders that should never get through that we have to cancel manually.

J&B Menswear Ltd, Norwich
United Kingdom
Over 2 years using the app
May 1, 2018

a great way to keep out unwanted guests

Ilovegrowingmarijuana
Netherlands
Almost 6 years using the app
May 29, 2017

We unfortunately had an incident where a customer bought goods for a substantial amount and goods were dispatched. Your app allowed us to get a great deal of information that we could pass onto the police. The police were super impressed with the information we could provide them and did not just leave our case in pile. They have enough data to pursue the case.

Thekidzone
South Africa
Almost 6 years using the app
March 22, 2018

This app works great, highly recommend

Baby Brezza
United States
Almost 6 years using the app
March 6, 2018

This app does not work, and we mean at all! The app was designed with all the right elements in place, but somehow it was not plugged to shopify stores to actually do the job.

Pixellogo
Canada
About 2 years using the app