Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its unique features, user-friendly interface, and seamless Shopify integration. It's praised for boosting sales through free gifts and additional product offers, and increasing average order value. Merchants appreciate the time-saving setup, compatibility with apps like PageFly, and responsive support team. The app's customization options, automatic BOGO offers, and ability to separate discounted and free items are also well-received. Despite the team being based in Vietnam, they ensure availability during US-friendly hours for live chat support.

January 10, 2024

I recently had the pleasure of interacting with MINA, and I must say, the experience was outstanding. MINA's ability to respond to my questions with such precision and clarity was truly impressive. Every query I had was met with a detailed and helpful response, making my experience both informative and enjoyable.

CatLux™
Belgium
10 days using the app
April 14, 2024

So far so great. I was trying to hard to set up a "simple buy x get y free" and have it add to cart automatically but for the US only AND have it work with other offers. I wasted so much time trying to figure it out alone and then this app did exactly what I needed and the customer service was SO helpful and got my deal up and running right away!

Moonstone Seven
United States
23 minutes using the app
April 13, 2024

This is seriously one of the best apps out there ... if you are looking to increase conversions and customer FOMO this is the app for you. The support team is also very fast and active unlike other shopify apps. I was messaging them on a Saturday night and they were responding very fast. Happy Sales.

YUMZ LAB
United States
About 2 hours using the app
December 15, 2023

Amazing customer service, quick to resolve any requests and always very helpful. I would give 100000 of stars if i could. Thanks so much Mina.

Ed Hardy Official
United Kingdom
4 months using the app
November 30, 2023

App doesnt work well. If their support team fixes up one thing, there is always something else that breaks. I haven't been able to use this app for what it was meant to do even though I have been paying $39 every month for the past few months. Whenever I set up a new offer there is always an issue: fraudulent orders being created, quantities not adjusted correctly are some of the issues experienced. Their previous version worked better, this new version not designed or tested properly. I cannot be testing the app for them.

Importatoy
South Africa
Almost 2 years using the app
Secomapp replied December 3, 2023

Hi Importatoy,

I'm sorry for the unhappy experience that you encountered while using our app! Our support agent, David would like to arrange a call meeting to solve all the things you have encountered at once. However, we have not received your response on that yet.

Our team is looking forward to your response soon! Just let me know your idea via our live chat system.

March 4, 2024

Great app! The new version is versatile, has great customer service and is fast and efficient!

New GA-DE IL
United States
7 days using the app
January 1, 2024

Mina, Brian and their entire team went above & beyond to help us setup our app and offerings on a staged theme and then moving over to the live theme on the day of our BOGO offer.

I've been using them since 2016 - they are hands down the best Free Gift/BOGO/Offerings app .. there's no need to look at any others.

Füm
United States
4 days using the app
November 24, 2023

This app may look expensive compared to others available that (apparently) do the same job but let me tell you that after spending 2 days trying to set up 2 other apps, with help from their very helpful tech supports, we still couldn't get them working glitch free or with all the functionality we required. Fed up with needing a solution in place, I decided to try this app and I set it up in 5 mins. It left me wishing I'd done this in the first place. Needed help with getting the gift slider images to the right sizes when displayed and the support via chat was instantaneous and efficient. My advice? Bite the bullet and pay the extra for this app, what it saves you in time makes it worth it plus the additional functionality and settings are second to none.

The Wasabi Company
United Kingdom
3 months using the app
December 28, 2023

The app is very effective in managing a range of discounts. The support team is amazing, very quick to respond. Special thanks to Anne.

CAW
Australia
About 1 year using the app
March 6, 2024

Great Support from Mina :)

Neness.co.uk
United Kingdom
4 months using the app