Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration, user-friendly interface, and unique features like URL parameter conditions. It's praised for boosting sales and conversion rates through free gift offers. Despite a higher price point, its additional functionality and glitch-free operation provide value. The responsive and knowledgeable support team, along with a live chat feature, are appreciated for quick customization and issue resolution. Merchants report increased average order value and movement of slow-selling items. Features allowing customers to claim gifts and use both BOGO and discount codes are also highly valued.

Edited April 28, 2021

I use this App in many different shops and I think it works really well. Moreover the support is really efficient! Answers and solutions in a very short time!

The Organic Pharmacy
Italy
About 2 years using the app
Secomapp replied April 28, 2021

Dear The Organic Pharmacy,

We can't express in words how happy we are to have your trust and satisfaction! Please reach us anytime via live chat or email us at support@secomapp.com for any issues and concerns. We are always willing to assist you!

Cheers,
Trix
Free Gifts - Customer Support Team.

November 9, 2021

Throughly recommend this app. The support team including Ellie, Robert and Brian went over and above to ensure that the app worked on my custom theme. Thanks guys!

Corries
United Kingdom
About 2 years using the app
Secomapp replied November 10, 2021

Hi Corries,

Thank you so much for leaving so awesome a review! Ellie, Robert and Brian would be happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Martin
Free Gifts - Customer Support Team.

March 8, 2023

Very good service, good support and very good attention, I had a problem with the publications, but they managed to help me and advise me without hassle and with very good patience.

silviastrauss
Mexico
About 2 years using the app
Secomapp replied March 8, 2023

Hi silviastrauss,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Hannah
BOGOS - Customer Support Team.

July 27, 2017

Awesome App! Have been using only 2 weeks however is great for my business - sales gone up and easy to use & customize.

Even installation was free - normally I do the job but this time staff did it for me and were very fast(Thanks for that^^) .

Look forward to creating more deals and processing more orders.

Sj Bazaar
Australia
About 2 years using the app
Edited October 13, 2021

Fantastic app! Makes it quick and easy to offer special deals to our customer that would be impossible without it. We've been using this for over a year now and it is our go to for customer deals, gifts, and special offers. Their support is top notch! They are always very quick to respond and ALWAYS resolve any issues I have quickly, and if necessary, taking the reins and doing it for me to ensure everything is set up and working properly. GREAT SUPPORT! Highly, highly recommend these guys if you're needing more custom deals/offer options!

Sibu Seaberry
United States
About 2 years using the app
January 12, 2023

thank you for your support
the app is good marketing tool and the service team is super fast and helpful.

Kuvings Deutschland
Germany
About 2 years using the app
Secomapp replied January 13, 2023

Good day to you Kuvings Deutschland,

You made our day with your trust in Free Gifts app and your awesome review! Our team members are all happy to know that we could support and satisfy you!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

June 13, 2019

Absolutely love this app but most importantly they had amazing customer service who helped and fixed the transfer of the app over to our new theme :)

www.indieandharper.com
Australia
About 2 years using the app
November 23, 2020

Really great app. Works as it should. Really appreciate the fast and helpful support they provide after installing the application.

MWPolar
United States
About 2 years using the app
Secomapp replied December 3, 2020

Thank you for leaving us a review! We're happy to know that you enjoyed your experience with our app. Our Support Team will definitely be happy to read what your wrote.

May 5, 2023

Everytime we face a problem they solved my problem immediately and I'm grateful for this, keep it up!

GAIAS
Malaysia
Almost 2 years using the app
Secomapp replied May 5, 2023

Have a wonderful day, GAIAS!

It's so great having you with us; your lovely review has made our day. We can't be happier to have satisfied you with our app and services. We will certainly work harder to improve our app and hope that you will have successful sales campaigns with our app.

If you need any assistance, feel free to let us know via live chat or email us at support@secomapp.com. Our team is always willing to support you as soon as possible.

Best regard,
Hannah
BOGOS - Customer Support Team

April 19, 2021

Thank you so much for creating this app. It is exactly the tool I was looking for on my website. The team is super friendly and always quick to help me with my enquiry. I will always use them forever on my website. I highly recommend you to have this free gift function to boost sales for your business. Love from Melbourne, Australia :)

OzBabyShop
Australia
About 2 years using the app
Secomapp replied April 19, 2021

Hi OzBabyShop,

We couldn't express how thankful we are to accompany you in your business. Thanks to your precious feedback, we would definitely work harder to improve our app and develop more interesting features for our customers.

Should you need our further assistance, please feel free to contact us via our live chat or email us at support@secomapp.com. It's our pleasure to support you!

Best regards,
Trix
Free Gifts - Customer Support Team.