Overall rating
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and average order value through 'Buy One Get One' offers and free gift promotions. It's praised for its user-friendly interface, seamless performance, and compatibility with various Shopify themes. The customer support team is recognized for their quick and helpful responses. Many find it effective for moving slow-selling items and boosting email marketing campaigns.

November 27, 2023

Super quick and helpful customer service! Thank you!

Intelligent Change
United States
November 27, 2023

Great app for special campaigns, like for christmas. The support team is very great and answers your questions fast and solves your problems really quick. :)

BonBon Lingerie
November 27, 2023

Support team was excellent! Worked through all my challenges very quickly and had a super competent dev team that were able to customise certain elements.

Sunset Daze
September 28, 2016

So far I have used the app only for the Free Gifts function. The team helped me resolve issues that I had implementing the feature with a banner in my cart. I plan to try out some of the other uses going forward.

Black Lotus Jewelry
United States
5 months using the app
November 26, 2023

Great support! Insta-response and developer assistance on a saturday blew me away.

November 26, 2023

Great app, amazing support and solved the issue many other apps couldn't. 5/5!

Hong Kong SAR
November 26, 2023

Mina from BOGOs support was amazing! She helped me create our first BOGO and made the process easy and painless.

Happy Dad | Hard Seltzer
United States
November 24, 2023

Prompt customer service and support, love it!

January 16, 2022

This is the only GWP app that worked for us, the rest were causing constant issues with our customer experience and were really slow. The support is great too, really efficient and helpful. Highly recommend.

5 months using the app
Secomapp replied January 16, 2022

Hello, SuperFeast!

This is the Customer Support Team of Free Gifts. Thank you very much for your kind words on the Free Gifts app, as well as your constructive criticism! Your support means a lot to us, and it will motivate the Free Gifts Team to keep improving the services for our loyal clients.

Please contact us via our live-chat or email at support@secomapp.com if you have any additional requests. We are always willing to help!

All the best,
Free Gifts - Customer Support Team.

June 3, 2022

Great app!
David Nguyen is supportive!
Fast response and informative! There is nothing more to expect!

5 months using the app
Secomapp replied June 3, 2022

asianoeki, Have a fantastic day!

The Free Gifts customer service team is grateful for your kindness and affection.
We are ecstatic to have received such good feedback, and David is the happiest of all of us:D

If you have any questions, please contact us by LiveChat or email at support@secomapp.com.

So happy to be working with you
Free Gifts - Customer Support Team