Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its unique features, user-friendly interface, and seamless Shopify integration. It's praised for boosting sales through free gifts and additional product offers, and increasing average order value. Merchants appreciate the time-saving setup, compatibility with apps like PageFly, and responsive support team. The app's customization options, automatic BOGO offers, and ability to separate discounted and free items are also well-received. Despite the team being based in Vietnam, they ensure availability during US-friendly hours for live chat support.

Edited October 13, 2017

great app, easy to use, and great speedy support!

Blue Competition Cycles
United States
Over 1 year using the app
April 13, 2022

They were very accommodating. I think there were many things that I could not communicate because my English was not good, but they listened to me carefully. And thank you for your quick response.

ツリービレッジ POP-UP SHOP
Japan
Over 1 year using the app
Secomapp replied April 14, 2022

Greetings ツリービレッジ POP-UP SHOP,

Thank you so much for your amazing review! Right now, our entire crew is ecstatic! We will continue to work hard to improve the features and experience for our committed customers, thanks to your support.

Please contact us via live chat or email at support@secomapp.com if you require any assistance. We'll always be there for you if you need us!

All the best!
Steven
Free Gifts - Customer Support Team.

November 27, 2018

It's very easy to operate and can actually increase order price! Also their technical staff are very prompt to answer and solve your problems. Excellent. Definitely recommend to add it to your stores! :)

MYNYstyle
China
Over 1 year using the app
July 12, 2022

Die App an sich erfüllt ihren Zweck. Top und herausragend ist der Service. Sobald man nicht weiter weiss, nimmt sich jemand des Problems an. Das spart Zeit und Nerven

ananné
Switzerland
Over 1 year using the app
Secomapp replied July 19, 2022

Hallo ananné,

Wir freuen uns auf Ihr positives Feedback! Gerade jetzt ist unser ganzes Team begeistert! Wir werden weiterhin hart daran arbeiten, unsere Produkte und das Erlebnis unserer treuen Kunden mit Ihrer Unterstützung zu verbessern.

Wenn Sie Hilfe benötigen, kontaktieren Sie uns bitte per Live-Chat oder senden Sie uns eine E-Mail an support@secomapp.com. Wir sind immer verfügbar, um Ihnen zu helfen, wenn Sie es brauchen!

Entschuldigung für eventuelle Übersetzungsfehler, da wir Google Translate für Deutsch verwendet haben :D

Wir hoffen, Ihnen nützlich zu sein!
Dave
Kostenlose Geschenke - Kundendienstteam

August 7, 2020

By far the beat gift app on Shopify. Believe me... I tried them all! Support is excellent and the app is so simple and easy to use. Definitely recommend this app to anyone who want to give free gifts to their customers.

KOIOKI
United States
Over 1 year using the app
September 17, 2019

The app does everything it is supposed to do, and the customer service is second to none. Peter and his team are very quick to help, no matter how tricky the issue is!

S5 Skincare
United Kingdom
Over 1 year using the app
May 27, 2022

Thank you David and Louis for the thousand requests we made.
We have a complex website but the app worked as soon as it was installed - the back end is very strong.
Definitely will recommend this app around for the features available and the amazing customer service.

Vetopia Online Store
Hong Kong SAR
Over 1 year using the app
Secomapp replied May 31, 2022

Hello there, Vetopia Online Store.

We at Free Gifts appreciate the good vibes you're sending our way:D
Louis and David are overjoyed to hear that you are satisfied with their assistance!
In order to improve our service, our team will continue to strive for greater excellence!

If you require assistance, please contact us via Livechat or email at support@secomapp.com.

Have a fantastic day!
Amanda
Free Gifts - Customer Support Team

August 22, 2023

Équipe réactive et qui propose des solutions afin d'accélérer notre business. Professionnalisme assuré Merci !

MelCooking
France
About 2 hours using the app
April 15, 2023

Customer service that deserves 100 points, responds quickly and patiently explains the operation of the program to me, and perfectly helps solve the problem.

KeshaSelect
United States
Over 1 year using the app
Secomapp replied April 24, 2023

Good morning KeshaSelect!

Our Free Gifts team feels so blessed to have had amazing merchants like yourself encouraging us on our way to achieving perfect customer support. We really want to thank you from the bottom of our hearts for your kind praise!

If you ever need assistance just let us know via LiveChat or our support email support@secomapp.com!

You really made our day :)
Hannah
BOGOS - Customer Support Team.

December 11, 2019

I used this app during Black Friday and our sales increased. The app is user friendly and easy to use.

PinkiBlue
Canada
Over 1 year using the app