Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration, user-friendly interface, and unique features like URL parameter conditions. It's praised for boosting sales and conversion rates through free gift offers. Despite a higher price point, its additional functionality and glitch-free operation provide value. The responsive and knowledgeable support team, along with a live chat feature, are appreciated for quick customization and issue resolution. Merchants report increased average order value and movement of slow-selling items. Features allowing customers to claim gifts and use both BOGO and discount codes are also highly valued.

Edited April 22, 2019

This is a great app. I really like how it works on our website - doesn't detract from shopping and makes the free gift very obvious. The user never has to question what they're getting. The tech support has been very helpful as well. We used over Cyber Monday and again for a promotion this January. Will definitely use again in the future!

Update April, 2019 - We keep on coming back to this app. It works seamlessly - user does not need to use promo code. Just set up your conditions and the free gift shows up in the cart. Great app!

Prxperformance
United States
Over 1 year using the app
March 23, 2022

Quick and efficient team to answer any queries! App feels easy to use and looking forward to using this app in the long run

SGPomades Discover Joy in Self Care
Singapore
Over 1 year using the app
Secomapp replied March 25, 2022

Hope that you are having a nice day, SGPomades Discover Joy in Self Care!

We, at Free Gifts, are overjoyed to have received the most wonderful words from you!
Thanks to you, we are more motivated to improve and develop our services further and further!

Thank you for being a part of this journey with us, if you ever need anything just drop us a message on LiveChat or via our support email support@secomapp.com

Sincerely,
Amanda
Customer Support Team - Free Gifts

October 22, 2021

Great customer service that responds quickly and is always ready to help. This app also has great customization features.

HOW TO CAKE IT
Canada
Over 1 year using the app
Secomapp replied October 23, 2021

Good day HOW TO CAKE IT,

You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that we could support and satisfy you!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!

Best regards,
Sam
Free Gifts - Customer Support Team.

October 5, 2021

This app is quite handy. Robert and his team is very helpful and supportive. Have our issue solved quickly. Definitely recommend app.

Dermalume
Australia
Over 1 year using the app
Secomapp replied October 6, 2021

Dear Dermalume,

Thank you so much for your kind words! Our team, especially Robert, will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers!

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. It's always our pleasure to assist you!

Best regards,
Anne
Free Gifts - Customer Support Team.

Edited April 9, 2018

Great Service and Great App! Definitely recommend this! re-added tour store recently!

It Really Works Vitamins
United Kingdom
Over 1 year using the app
Edited January 26, 2018

Works as I was hoping and their support team is great, very patient and kind, thank you Louis and Lea! Louis was very quick at solving a problem we experienced with this app (people could add as many free gifts as they wanted to their cart) and he fixed it so quickly! Thank you!!

All Natural Bully Sticks
United States
Over 1 year using the app
March 8, 2022

very nice & useful apps with very fast responsive support team. support team settle my issues promptly.

DECORTÉ Malaysia
Malaysia
Over 1 year using the app
Secomapp replied March 11, 2022

DECORTÉ Malaysia, good day to you!

You made our day by placing your trust in the Free Gifts app and giving it a five-star rating! Our entire team is ecstatic to have been able to assist and delight you!

Please contact us at support@secomapp.com if you have any more questions or issues. We'll be there for you anytime you need us!

All the best,
Kenny
Free Gifts - Customer Support Team.

December 7, 2017

Free Gifts offered what multiple others could not and the support has been excellent. We were running a promotion and had tried several different apps and none of them could make it work. Within hours, we had a new customer using a promotion set up through Free Gifts. So glad we found this one, thanks!

Fit For Barre
United States
Over 1 year using the app
December 6, 2017

Works perfectly as intended and better than many, many other, more expensive apps we've tried.
Keep up the great work! :)

The Miami Heat Store
United States
Over 1 year using the app
Edited May 31, 2023

The new 2.0 interface is amazing, super simple and intuitive. And as usual, these guys have incredible service that's more responsive than other apps we've used in this space. Great work guys!

Thehotelsheet Com
New Zealand
Over 1 year using the app