Frequently Bought Together

Frequently Bought Together

Reviews (2,450)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing Average Order Value (AOV) through its smart recommendation engine that effectively suggests relevant products and highlights lesser-seen items. It is easy to install and integrates seamlessly with Shopify themes, supporting large product volumes and traffic without sacrificing speed or reliability. Features like bundle discounts and the ability to manually adjust product bundles are particularly valued. Exceptional customer support is consistently praised for being quick, effective, and customizable.

April 18, 2018

Has anyone found that this actually leads to more confusion for the customer? As they scroll down particularly on mobile, they see another cart with a higher price on, and from watching my customer recordings some have started manually crossing things off the Frequently bought together cart. Therefore I'm starting to think it may be more of a hindrance than a benefit!

Saying that I have had one ordered, quite large added through this!

Not sure what to make of it but have deactivated to test.

Shop Snoo
United Kingdom
About 2 months using the app
Code Black Belt replied March 26, 2019

[Note: the feature which allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply]

The merchant was critical of the app's design and functionality, despite the app being designed to mimic Amazon's famous Frequently Bought Together section. The app's features and look are clearly explained in the app listing page with a video and pictures to show it in action.

This widget has been available on Amazon for more than ten years and they do a lot of usability testing and it won't be there if it wouldn't have proven useful.

Almost all of our merchants see positive conversions through the app and find it complements their store and gives it a more professional look and feel, which helps ease the customer's shopping experience.

Our experience is similar, our customers usually get more sales when using the app but that, of course, depends a lot on other factors such as a store's traffic and customer base (the app also works better with products which complement one another).

We wrote to the merchant to explain how the app is designed and displayed in their store and asked for further feedback, but received no reply.

August 30, 2020

Its a great app, will use it forever. Thanks for the quick reply and the outstanding customer service.

La Tapa Market
Panama
1 day using the app
May 22, 2021

Utilissima e il customer care è fantastico e rapidissimo. Mostra ai miei clienti altri prodotti che ho in catalogo.

IO SONO L'ASSOLUTO
Italy
1 day using the app
Edited September 12, 2021

Easy to use! I was able to set up in just a few minutes based on my preferences and also add a bundle discount and it automatically matched my theme. A few more features could kick it up a notch. Customer service replied right away. Great initial experience.

Dainty925
Canada
About 1 month using the app
Edited July 13, 2019

not good app and difficult to set up

nooooooo oooooooooo ooooooooooo ooooooooo ooooooooo oooooooo oooooooo

Liseris™
Morocco
About 2 months using the app
Code Black Belt replied July 13, 2019

Hello,

We see the app displaying nicely and working good in your store, you can see a video recording of it at https://youtu.be/rGGr3amu4ng

Do you want to configure it differently? We're here to help, just tell us what you want to change and we will tune it for you as soon as possible.

We're looking forward to your response.

December 4, 2018

I just installed it, nice and easy to use. Hopefully, i could gain visitors into buyers/sales using this app :)

blissfulsavings
Canada
About 1 month using the app
September 15, 2023

Fantastic app that helps increase average order value

floors-to-walls-store
United Kingdom
1 day using the app
June 21, 2022

Service clients très très réactif et très compréhensif, m'a aider à résoudre mes problèmes en 10 minutes et tous va très bien maintenant !

Smart Puzzle 3D
France
1 day using the app
Edited February 18, 2019

I find this app to be very confusing and not easy to navigate. I watched the Video Tutorials and emailed the team 3 times trying to follow their instructions. Not worth my time

Backwards Boutique
United States
About 1 month using the app
Code Black Belt replied March 25, 2019

[Note: the feature which allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply]

Unfortunately, the merchant was having trouble configuring manual recommendations in their admin page.

Our team offered explanation and assistance throughout our correspondence. However, we do not have access to a merchant's admin page (only our app preferences) and would have been happy to help and show how to configure recommendations, but the app was subsequently uninstalled.

We reached out to the merchant inviting them to reinstall the app so we could show how it works and its true potential and functionality, if configured properly, and offered to speak via telephone to help as a gesture of goodwill, but unfortunately we received no reply.

January 4, 2020

I hope it good and working fine. ......................................................Frequently Bought Together...................................

A1SmartStore
Hong Kong SAR
1 day using the app