Overall rating
4.2
Counts per rating level
  • 70% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration, user-friendliness, and extensive customization options. They value its competitive pricing, quick fulfillment, and high-quality products. The customer service, particularly representatives like Max, is praised for its efficiency. Features such as product template creation are lauded for their time-saving benefits. Some merchants highlight that the shipping times are faster than other POD services, and the app's ongoing improvements reflect a dedication to quality service.

December 15, 2019

Very good App!!! Nice Products and easy to design. But i wish me a few more Products to create a bigger collection.

Stampfer
Austria
4 months using the app
Fuel POD replied December 17, 2019

Thank you so much for the nice review! We got ton more products coming in 2020. Feel free to let us know directly which products are at the top of your wish list. We <3 user feedback!

February 26, 2020

I think all 5 stars reviews were rated by their own staff.
First, you can realize the language is so abnormal.
Second, the service is very bad, they ship wrong products to our customer many times.
Third, the customer service is the worst. They keep ignoring our emails. Even when they reply to us, they never apologize if they are wrong. They also don't want to help us.
Such a bad experience.

Nicegift2020
United States
Almost 3 years using the app
April 30, 2020

Friendly interface, fast fulfillment, lowest prices in the category. I highly recommend and I look forward to more products to be added to the catalog!

Saved by the Ride
United States
4 months using the app
April 23, 2021

Avoid this app. There are better POD companies out there. Quality, shipping time, support and every other thing is horrible.

TheCozyApparel2
United States
Almost 3 years using the app
Edited December 4, 2019

I love this company. This company is awesome. The prices are very affordable which makes it to where small businesses can sell products and actually make some money. The products are awesome and very good quality. Hope they will start selling Pink Raglan shirts, Hats, Dog Clothes, Blankets, Pillows ect.... This is my Forever Company So Y'all start adding everything I mentioned lol. Oh I forgot to add... The Customer Service is Bad A#### very helpful and friendly. always there when you need them

Funky Monkey T-Shirt Shop
United States
3 months using the app
Edited July 16, 2020

I've been using two other services to get started with my Customer Dirt Track Racing Shirts and apparel. I stumbled on Fuel by accident and after getting a sample I made the switch. I've actually started making some money with the low prices. My first year with the other services I barely made $400. My first month with Fuel I've made over $1200. On top of the $$$$$, the print quality is better than the other services I used in the past. Brighter and more crisp prints. a little larger back print area and very quick responses. I am more than pleased and my customers are as well.

HIGHLY HIGHLY recommend!

****taking this all back. They were great for the first 30 day trial. after that a major drop off. They won't contact you back and will send out terrible product. They can't get an order out of the shop in under a month.

before you try them, check out the BBB and you'll learn everything you need to know. TONS of filed claims against them.

https://www.bbb.org/us/in/indianapolis/profile/custom-shirts/ooshirts-inc-0382-90017749

Red Bomb Graphics
United States
Almost 3 years using the app
October 8, 2020

Very easy to use, and user friendly! Max is very helpful and provides quick replies to any questions. One thing I'd like for them to fix is the ability to put a specific design on the same product, but different colors. Other than that, it's great! Highly recommend.

The Unsatisfied Co
United States
3 months using the app
May 28, 2022

The customer support is very helpful and replies quickly. It has been a good experience till date and I haven't face any major issue

Tribe Wear
United States
3 months using the app
Fuel POD replied June 9, 2022

Thanks for the love, Mohammed. We will have some exciting news about Fuel in the near future. Stay tuned!
- Lyman

October 9, 2019

Working with this app was great. Very easy to create items and they give you a template to work with! Fully recommended!

Ins Craft
Vietnam
3 months using the app
Edited February 10, 2021

I have worked with many other POD companies over many years. I'm a stickler for quality--that's more important to me than anything else. The ideal is a fantastic quality with a good price--but that's so hard to find. At least, it was, until I found Fuel POD. Their printing quality is some of the best I've ever seen. My designs are complex and detailed, and their prints are crisp, and really capture all of the intricacies involved. Their printing quality alone is enough to consider them a top company to work with. But, then add in that their prices are incredible. They are by far the best value of any POD company I have ever worked with. Their turnaround time is great as well, and they are very receptive to e-mails when something has gone wrong. They are quick to respond, and usually have a solution ready to go. I seem to always work with Luis, and he is incredible. I can't say enough good things about how wonderful he is. He is one of the many reasons I love Fuel POD so much--his warm, caring attitude make it easy to feel like I can reach out for support whenever I need to. Shipping this year has been a struggle with all of the delays USPS was experiencing, but they are always quick to respond and come up with a solution when something has been lost in the mail. This year has been a struggle for so many sellers with global shortages, supply chain breakdowns, and shipping nightmares. But finding Fuel POD in December has been amazing. Signing up with them was one of the best decisions I have ever made for my business. They are an incredible company who cares about their customers, and are a breath of fresh air in the POD world. Thank you for everything y'all do.

Walking In Nature
United States
3 months using the app
Fuel POD replied February 10, 2021

Wow - thank you for such a detailed and genuine review, Christine! Very happy we are able to meet your printing needs for your detailed designs. And +1 to Luis being a rockstar on the support side. Cheers!