Reviews (442)

Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this print-on-demand app for its user-friendly interface and smooth Shopify integration, suitable for both beginners and experienced merchants. They praise the responsive customer service, wide product range, competitive pricing, and fast production and shipping times. Features like the mockup generator and custom design uploads streamline operations, while no upfront costs and automation simplify logistics. Promotions and discounts are also valued for cost savings.

June 26, 2020

Best App Ever. Instant help and quick delivery. I just love to use this app for all my orders. I would recommend others to go for FUEL too.

croomart
India
2 months using the app
November 25, 2022

Oh my goodness, where do I begin? These people have the BEST customer service ever! Super affordable clothes so you can pass the savings onto your customers and still make a profit! And a very easy interface in app. Many places charge extra "hidden fees" but not so with Fuel POD. Not only that, but your first 50 days, they give you a DISCOUNT on clothes. Sure they don't have mockups (besides 1), ...

Mary Lilly Tees
United States
2 months using the app
Edited August 25, 2022

This app by far, has the simplest setup for your print-on-demand needs. Rather than setting up each apparel, for example, if you have a design that you require a t-shirt, hoodie, crewneck for, you can do it all at once on Fuel. Their service is amazing, very quick to respond with any issues I had. I have tried so many and this stands out by far both for cost and ease of setting up your products. ...

Krus-Teez
New Zealand
2 months using the app
Fuel POD replied September 8, 2022

Thanks for your review, Hanna. I'm so happy to hear that you've had a great experience with us so far. Our team is here to help make your store successful. Freel free to ...

October 29, 2021

The integration with Shopify is seamless and easy to use. Customer Support is great. Product prices are good.

Baboon Cart
India
2 months using the app
Fuel POD replied November 2, 2021

Thanks for your review, and for being a big part of our success.

Edited May 24, 2022

Great customer service and very fast response time! I'm happy with all orders from Fuel. I intend on growing my business across my multiple websites with Fuel for years to come!
=> Update:
No respect for customers.
Not respecting the Seller.
Increase Ship unreasonably.
Increase Base cost unreasonably.
Austria Long production.. Quality is not good.. Ship is expensive..

Interestpodaz
Vietnam
Almost 3 years using the app
Fuel POD replied October 27, 2021

I'm sorry to hear about your negative experience with us. Either myself or our Vietnam team will reach out to you.
- Lyman

February 6, 2020

Wow, I'm so happy to have found this app. My products are primarily print on demand, so I needed to make sure I used the best service out there. Important factors for me are
1.) Quick processing times 2.) Low/reasonable prices 3.) Variety of products 4.) Excellent/responsive customer service 5.) Ease of use when creating products

Let me just say that after trying and assessing other print on- ...

Yoda the Child
United States
2 months using the app
February 26, 2020

I think all 5 stars reviews were rated by their own staff.
First, you can realize the language is so abnormal.
Second, the service is very bad, they ship wrong products to our customer many times.
Third, the customer service is the worst. They keep ignoring our emails. Even when they reply to us, they never apologize if they are wrong. They also don't want to help us.
Such a bad experience.

Nicegift2020
United States
Almost 3 years using the app
Edited May 11, 2020

this is the best print on demand app ive ever used and has the best prices love it so much, thank you max!!!

AVANI
United States
2 months using the app
January 6, 2020

Go with this app! Fuel is making POD affordable which is impossible to find elsewhere. Quality products and excellent customer service as well.

Benoeco
United States
2 months using the app
April 23, 2021

Avoid this app. There are better POD companies out there. Quality, shipping time, support and every other thing is horrible.

TheCozyApparel2
United States
Almost 3 years using the app