Reviews (394)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, suitable for both beginners and experienced users. They praise the responsive customer service, high-quality prints, and extensive product range. The app is noted for its smooth integration with Shopify, facilitating easy order and inventory management, competitive pricing, and fast, reliable fulfillment and shipping processes.
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No tan bueno. Los pedidos hecho el 24 y 25 de abril todavía no le llegan a los clientes. Hoy es 12 de junio. Me dieron el reembolso de uno de los pedidos.
Lo mejor que tienen son:
Precios
Atencion al cliente
Lo peor:
Los envíos. Son eternos. Al menos fuera de Estados Unidos.
Fuel is by far the best, most rocking app for POD business. Such a simple though elegant user experience. Totally sold on it.
Thanks for the love, Hemal. Tell your friends! :)
- Lyman
Hello Fuel team if you don't want to complete the orders and ship it even after a month, then please close the business and don't waste our and your time.
I hardly write bad reviews, but this app is not professional at all. At first Max was replying to all my inquiries, but now he is just ignoring my messages. I can see he's reading my inquiries but basically ignoring it. I hope i can post snapshot of our conversation, lots of one way questions without any answers.
Do us a favor, please close your business.
Thank You
print quality is always great! Price is right! production time is fast! customer service is very responsive! Hector with the customer support team rocks! he has handled all my questions and issues ive ever had with fuel! he should be promoted! highly recommend!
Thanks for your support, Jeremiah! Our team is happy to help you take care of any support issues so you can focus on growing your company.
Great customer service and very fast response time! Lyman is who I chatted with and he was great. I've listed their goods on my store and gotten sales but have not placed a test order for myself to see the print quality yet. I'll be doing so later this week and I'll update this review. So far nothing but great reviews from my customers so I expect it will be fine.
It's awesome to hear you be a part of our community. Don't hesitate to reach out to us if you need anything. We're here to help your business grow.
I'm COMPLETELY new to this eCommerce thing. I stumbled upon this app before I even had a Shopify account. As a matter of fact, I didn't really know what Shopify was.
This app was why I jumped in headfirst. I have a tendency to research things quite extensively before I take a plunge. This was no different. I searched out all the Print On Demand apps I could find. I read reviews. I watched YouTube videos. I visited MANY websites to see their offerings. I couldn't find a better alternative.
Fuels' prices are far below the next closest competitor. Their shipping is top-notch. Support? It's always been spot on and questions are fielded on a personal level that makes me very comfortable. I never feel like I'm just another number.
They handle single item orders just as well as large quantities.
The app is incredibly easy to install. No coding. Click it and go. Set a few preferences and it's yours.
They have a wonderful feature at the bottom of the "Add Products" page. You can create templates! If you commonly group several products together, such as long and short sleeve t-shirts and sweatshirts and hoodies, you can choose your options (sizes and colors) one time and reuse the template over and over. It saves a ton of time adding new products to your store.
I'm extremely pleased with Fuel! And, No, this was not a paid advertisement.
Get it! You'll be glad you did.
I have been beyond pleased with Fuel since day 1. I have been through a number of vendors that do not compare to Fuels quick shipping and printing time along with the pricing and quality. Keep up the amazing work!
Thanks for the kind words! We are working hard to keep improving :)
I made sample order 22.12.2020 received 28.1.2021. My customers won't wait for their orders to arrive over a month without a huge load of complaints. Print quality was totally horrible and I also bought many different products to test fabric quality and I must say that I would not pay even one dollar for these items. This company has a long way to go if they want to provide quality apparel with good prints. But surely their prices tells the story, with the cheap prices you get cheap products. One star for good customer service.
Hi there! Want to clear up some confusion here. Looks like your sample order of 8 products went into production on 12/28 and shipped out in 7 business days. Since you are located in Finland, it then took 3 weeks to ship there. This is all within our expected production and shipping times.
As for your quality, I reached out to get more information. The email you are using is invalid though and not seeing any support requests from your account either. Want to help you with this order though! Can you please reach out to support@getfuelpod.com?
Many thanks!
We are totally new to POD and have tried a few POD apps. This is the best one in my opinion. The products are great and the price is one of the best, if not the best out there.
The app itself is so easy to use which for a beginner suits us well. 10 out of 10!! Oh, and delivery times have been great especially considering these unusual and trying times.
fuel pod team is really helpful and excellent team. You are definitely not a victim. I recommend it.