Overall rating
3.7
Counts per rating level
  • 68% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 20% of ratings are 1 stars
May 28, 2022

The customer support is very helpful and replies quickly. It has been a good experience till date and I haven't face any major issue

Tribe Wear
United States
4 months using the app
Fuel POD replied June 9, 2022

Thanks for the love, Mohammed. We will have some exciting news about Fuel in the near future. Stay tuned!
- Lyman

February 23, 2022

I used this app only once and its print and fabric's quality is too good. Must recommended! Looking forward to do more business with Fuel

DRC-Kart
India
10 months using the app
Fuel POD replied March 1, 2022

We're happy to hear you had a wonderful first experience, Shiwani. If you need us, we're only a chat or email away. We're here to help your business grow.
- Lyman

January 4, 2022

I had not received payment from PayPal due to some issues at the customer's end. However, the auto fulfillment option had placed the order for production. On request, the FUEL representative was prompt enough to cancel the order for production. Otherwise, in case of any delay, the product would have been shipped without the payment received by me.

GeegaMart
India
About 1 year using the app
Fuel POD replied March 1, 2022

We're happy to hear our amazing Customer Support team was able to help you, Joyrup. Feel free to visit our Help Center for more information about how to edit your fulfillment options.
- Lyman

December 17, 2021

Order processing time is usually pretty good. Product selection is good and support is very responsive. However, in some cases, customers have reflected on the quality of the shirt color and size.
Need to improve the print area quality of Youth Sweatshirt, Youth Hoodie.

phuochvacme209
Vietnam
Over 1 year using the app
Fuel POD replied March 1, 2022

We appreciate your feedback, Nguyen. Our Customer Support team is available via chat or email to help you.
- Lyman

October 5, 2021

Great customer service and very fast response time! I'm happy with all orders from Fuel. I intend on growing my business across my multiple websites with Fuel for years to come!

Rikito
Vietnam
About 2 years using the app
Fuel POD replied October 8, 2021

We're excited to have you aboard! Glad you're happy with our service.

June 17, 2021

Overall, everything is pretty good. Customer support is very good, professional and friendly. The number of colors of the shirt is quite a lot to help you have more options, the printing speed is quite fast. However, there are still some errors, some orders are slow to be delivered and lost in transit, ... Hope everything can be fixed in the future.

shopee360
Vietnam
About 3 years using the app
September 7, 2021

My partners & I have been working with Fuel for about 2.5 years now and the experience keeps getting better. As a company they strive for quick shipping and perfect quality and they hit the mark more often than not. One of the best things about Fuel is their pricing and how they allow you to actually make a reasonable profit margin with print on demand. We intend on growing our business across our multiple websites with Fuel for years to come!

dragqueenmerch
United States
Over 1 year using the app
Fuel POD replied October 1, 2021

We're happy to have you as long-time partners and look forward to helping your store grow.

June 9, 2021

Awesome products and customer service. Love this app so much. Hope you could improve your production time.

Tee Support
United States
Almost 3 years using the app
September 13, 2021

I started working with Fuel as a Fulfillment partner only recently. However, Fuels operations are top class, Everything has been smooth from order to delivery of product to the customer. Also the support is excellent and the team has resolved all my queries very well. Look forward to a long association with Fuel.

mytrendkart
India
Over 1 year using the app
Fuel POD replied October 1, 2021

We're excited to have you on board with us!

October 14, 2021

There are some things about the app that could be a bit better, like better inventory syncing, but I am totally willing to overlook that because of the excellent customer service. I have never had a problem that hasn't been fully resolved in a timely manner! Thank you Hector, Luis, and the entire support team!

Loud Sisters Shop
United States
About 1 year using the app
Fuel POD replied October 27, 2021

Thanks for your feedback. We're working on ways to evolve the app to improve your experience. Our Customer Service team appreciates your kind words. 🙏