Mockups are incorrectly colored which makes it a bad experience for your customers. Fuel customer support doesn't respond to support inquiries.
We are a little confused by this one. You have not logged into the app for over 3 months and never wrote into our support team. We are more than happy to help you out but looks like you are reviewing us without actually using our app. Regardless, we emailed you to find more info :)
Very good App!!! Nice Products and easy to design. But i wish me a few more Products to create a bigger collection.
Thank you so much for the nice review! We got ton more products coming in 2020. Feel free to let us know directly which products are at the top of your wish list. We <3 user feedback!
The app looks good, the prices are amazing, but the designer can be improved - It resizes the design automatically when you move it to corners. Also, it centralizes it automatically - I know these features make the process easier, especially for newbies, but I would prefer centralizing buttons instead, and a free design area to play with. Also, one feature is still missing - to link existing Shopify products. You still don't have it, but you deserve 5 stars.
Funky Monkey T-Shirt Shop
I love this company. This company is awesome. The prices are very affordable which makes it to where small businesses can sell products and actually make some money. The products are awesome and very good quality. Hope they will start selling Pink Raglan shirts, Hats, Dog Clothes, Blankets, Pillows ect.... This is my Forever Company So Y'all start adding everything I mentioned lol. Oh I forgot to add... The Customer Service is Bad A#### very helpful and friendly. always there when you need them
PEG LEG NORMS
I have tried several POD apps and FUEL POD so far has given me the best service and prices. The head guy even took time during a TV football game on a Sunday to answer some questions for me, that's good service. I am hoping this goes in a better direction than the others I have tried (Printful was over priced and SPOD had inferior workmanship for example). So far, FUEL is MY choice.
By FAR the best supplier I have worked with. Customer support is phenomenal, prices are of course the cheapest I have seen, and the products I have sampled for my brand are surprisingly very high quality. Haven't had any printing issues or shipping errors of any kind!
Make sure to keep in touch with the support team! They are exceptional and help you with everything you need.
Bossy Girl Designs
Great customer service and gets products. So far they have been great! Keep up the awesome work and you will always have a customer in me!
Thank you, Cassandra! We will work hard to keep on improving to help you grow your store. #staybossy
Just used this app for my new holiday designs. Highly recommend!
- Printing quality was excellent
- Shipping times was impressive with some products shipping the say day
- Prices are unbeatable. No one offers anything close to this
- Support is the best out there
Glad you are liking our production quality, fast turnaround times, low prices, and customer support! We will always work on getting better in all those areas as well. Keep sending us product feedback as well. Been very helpful so far!
Definitely not the best experience. 3 out of the 5 shirts I ordered and received were incorrect. It's Day 13 and I'm still waiting for matters to be made right. Fuel could definitely use some adjusting in the Quality Control and Customer Support departments. Both are SERIOUSLY lacking.
Hi Lori! Apologize for your experience so far. It is out of the ordinary for the products that are sent out to have errors like that. We are committed to making this right for you though and have already put in a new order to reprint the errant products. Feel free to send us any issues like this in the future and we will reprint or refund issues if there is ever an error on our end!
Killed Fitty Men
I want to say this app has been a god send with the production times and quality. Thank you once again as you have become my primary dropshipper now
Thanks, Johnny! We look forward to continue to partner with you and your store.