Overall rating
4.2
Counts per rating level
  • 88% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
January 4, 2017

For being a simple tracking number uploader to Shopify stores this works great. We get are order spreadsheet from are supplier everyday and run it through Uptracker and the tracking numbers are store in the orders within minutes. Sure beats coping and pasting those tracking numbers to your customers.

Dilydalee
United States
About 2 years using the app
January 30, 2020

We just started using this App to upload FedEx tracking numbers into our Shopify account. We just finished uploading our Fedex shipping info into our Up Tracker account. We were "hi fiving" each other and i told my staff to go ahead and leave for the evening. Within a matter of minutes we started receiving emails and phone calls from our customers complaining that their FedEx shipping numbers didn't match their shipping addresses. Then panic sets in for me. That's 2500 hundred very unhappy customers that we need to respond to immediately with the correct information. My staff is gone for the evening, and I dont know how to upload or edit any CSV files. So I decided to take a shot at reaching out to UpTracker's customer service team via live chat. I didn't think that I would get anywhere with a live chat due to my limited knowledge of uploading and editing CSV files. But the heavens blessed me with a customer service team that jumped right into action. These guys understood that I had a serious customer service issues to deal with coupled with my limited experience. They researched the issues, spent time thoroughly trouble shooting all possible scenarios and found the solution that works. Wait... It gets better, because all I had to do was to sit back, relax and enjoy watching true professionals work their magic with positive attitudes and bright enthusiasm. Without their help, we would have lost thousands of customers as well as our credibility. I'm truly thankful for all of their support and I would recommend this App to every single company who's looking for a great product and peace of mind. Thank you!

FRCHS LA
United States
Almost 2 years using the app
SyncX replied January 30, 2020

Thank you so much for your review, it makes us happy that you are satisfied with our service. We are always here and help users as soon as possible. Please, anytime you have a question, reach out to us. We are here to help you.

November 13, 2019

Works well to solve a basic core need of ecommerce. Alwasy surprised some of the basic functions missing with Shopify out of the box, but this app solves the issue in this case. Great support when needed.

Swiftwick
United States
Over 1 year using the app
February 24, 2020

Great app, easy to set up and work with... Customer service team is excellent, always there to help when needed. Many Thanks.

Books2Door
United Kingdom
Over 1 year using the app
July 11, 2022

Great app - helps us to upload all of our tracking numbers via CSV file. We can even upload the tracking numbers after the order has been fulfilled.

A M Exclusive's Community Store
United States
Over 1 year using the app
December 8, 2016

This app is a must-have if you do volume!

Lucas Surfboards
United States
Over 1 year using the app
April 16, 2018

Great App, team is very responsive

Littleplayland Com
Hong Kong SAR
Over 1 year using the app
January 8, 2018

Very helpful. We can now update all our tracking painlessly.

Rainsstore
Australia
Over 1 year using the app
May 4, 2018

The help centre was great!! Prompt and willing to assist.

Apple Boy Cider Co
Australia
Over 1 year using the app
February 25, 2022

Really does its job perfect. Automated, a Extensive but simple to understand setup.
If you have a supplier and need their shipping info. The App is perfect, the supplier can send the data direct via an email or feed a google sheet, which is very easy to setup for the supplier too.

tuninghunterZ
Germany
Over 1 year using the app