Reviews (2,123)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive GDPR compliance tools, noting its customizable privacy settings and professional-looking cookie consent banners. They appreciate features like Google Consent Mode V2 and Shopify's consent API integration, which streamline data request workflows. The app supports multiple languages and offers user-friendly integration with Shopify. Merchants also praise the responsive and effective support team, especially the quick live chat.

September 13, 2024

Really helpful customer service

Melissa Foster, Author
United States
8 months using the app
September 25, 2024

Great app and the support is the best I've experienced.

Smiffys
United Kingdom
Over 1 year using the app
July 24, 2024

thank you christos for the great support it helped me a lot to get all to work like it should.

C it all
Sweden
9 months using the app
October 22, 2024

Thanks to Natalie for the quick support and help!

Armina Bio
Bulgaria
About 2 months using the app
August 18, 2024

Waiting for the support for like an hour, no response despite the widget showing the support is active and they will respond fast.

Odysea
Czechia
Over 1 year using the app
Pandectes replied August 19, 2024

We’re truly sorry for the inconvenience you experienced and for the delay in our response. We understand how important timely support is, and we regret not meeting your expectations on this occasion.

To clarify, your message came in on Sunday at 5:22 p.m., and although we strive to respond as quickly as possible even on weekends, our reply was sent almost 3 hours later the same day. The chat system does indicate that we typically respond within a minute, which reflects our average response time, but this can vary, especially on weekends when we have fewer operators available.

We sincerely appreciate your feedback and are constantly working to ensure that we provide the best possible support to all our clients. Thank you for bringing this to our attention, and we’re committed to improving your experience with us.

Best regards,

Nikos

August 13, 2024

Very light click tracks. Super nice and fast support!

zehenfit
Germany
4 months using the app
September 19, 2024

Great support from Alex. Smooth and easy experience

Feum | Great design made in Europe
Poland
16 days using the app
September 11, 2024

Happy with the app so far and with the quick support of Kontantinos from the support team

by JoAnn
Germany
23 days using the app
October 11, 2024

Natalie was amazing - support was so quick and full of helpful tips.

NAYDAYA
United Kingdom
21 days using the app
August 28, 2024

Support was fast and very helpful with setting up a GDPR Compliance Google Consent Mode v2 mode.

Varne.pl
Poland
5 months using the app