Reviews (1,087)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

July 10, 2024

IT is the best and a pleasant experience. The combination of a user-friendly website, a vast product range, competitive pricing, excellent customer service, and reliable delivery makes it a top choice for online shopping. I would highly recommend Shopify to anyone looking for a convenient and satisfying e-commerce experience.

100 yard
United States
7 days using the app
Gelato replied July 12, 2024

Hello,

Thank you for your thoughts! It sounds like you had a positive experience with your online selling. We appreciate your support and are here to help if you have any questions about using Gelato for your products. If you need anything, feel free to reach out!

Best regards,
Bart
Gelato Support Team

September 30, 2024

Ihr macht einen sehr guten Job.

Macht weiter so

TexturaFlow
Switzerland
About 1 month using the app
Gelato replied October 2, 2024

Guten Tag,

Vielen Dank für die netten Worte! Wir freuen uns, dass Sie mit dem Service zufrieden sind. Wenn Sie jemals etwas brauchen, zögern Sie bitte nicht, uns zu kontaktieren.

Mit freundlichen Grüßen,
Bart
Gelato Support Team

July 26, 2024

Easy to work on it if you work everyday! Thanks!

Goods Bazaar Shop P.C.L.
Romania
About 2 months using the app
Gelato replied July 27, 2024

Hello,

Thank you for your fantastic review! We're pleased to hear that you find our platform easy to work with on a daily basis.

Consistency is key, and we're glad Gelato is supporting your efforts smoothly. If you ever need assistance or have any questions, we're always here to help.

Thanks again for your feedback!

Best regards,

Michal
Gelato Support Team

July 21, 2024

very easy to use. saves you designs so you can finish later

My Store
United States
About 2 months using the app
Gelato replied July 23, 2024

Hello,

Thank you for your feedback! We're glad to hear you find the platform easy to use and appreciate the ability to save your designs for later. If you have any more questions or need further assistance, feel free to reach out.

Best regards,
Bart
Gelato Support Team

October 1, 2024

Awesome

DigitalDrip
United States
About 1 month using the app
Gelato replied October 3, 2024

Hi there,

Thank you for the awesome review! We’re thrilled to hear you’re enjoying your experience. If you ever need anything, don’t hesitate to reach out!

Best regards,
Bart
Gelato Support Team

September 20, 2024

I love this app app much

SMALL CIRCLE
United States
23 days using the app
Gelato replied September 23, 2024

Hi there,

Thank you for your wonderful feedback! We're thrilled to hear you're loving the app. If you need any assistance, we're always here to help!

Best regards,
Bart
Gelato Support Team

October 6, 2024

Easy to use

My Store
United States
About 1 month using the app
Gelato replied October 8, 2024

Hello,

Thank you for the 5-star review! We're glad you find the platform easy to use. If you ever need assistance, feel free to reach out!

Best regards,
Bart
Gelato Support Team

November 8, 2024

i LOVE how easy this experience has been

Uplift
United States
About 2 hours using the app
Gelato replied November 10, 2024

Hello,

Thank you for the great review! We're happy to hear that the experience has been smooth for you. If there’s ever anything else we can help with, feel free to reach out.

Best regards,
Andrzej
Gelato Support Team

July 14, 2024

Very happy with tools available and feasibility of service!!!

Tee’s 4 U
Canada
About 1 month using the app
Gelato replied July 16, 2024

Hello,

Thank you for your feedback! We’re pleased to know that you’re happy with Gelato features and the overall experience. If you have any questions or need further assistance, feel free to reach out.

Best regards,
Bart
Gelato Support Team

August 20, 2024

User Friendly

Mandalay
Spain
21 days using the app
Gelato replied August 21, 2024

Hello,

Thank you for your review! We're glad to hear that you find Gelato user-friendly. If you ever need further assistance, feel free to reach out.

Best regards,

Michal
Gelato Support Team