Reviews (1,089)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

March 14, 2024

Integración perfecta, todo va perfecto

Yo vivo en la playa
United States
About 1 month using the app
Gelato replied March 16, 2024

Hola,

¡Gracias por compartir su experiencia con nosotros! Estamos encantados de saber que la integración de Gelato ha cumplido con sus expectativas. Si tiene más comentarios o preguntas, no dude en comunicarse. Estamos aquí para garantizar su éxito continuo.

Atentamente,
Bart
Gelato Support Team

February 15, 2024

LA MEILLEURE TECHNIQUE D'AJOUT DES PRODUITS, VRAIMENT VOUS FAITES DU BON BOULOT !

Creativo.Med
Morocco
About 2 months using the app
Gelato replied February 17, 2024

Bonjour,

Merci pour votre retour positif sur votre expérience avec notre plateforme! Nous apprécions votre soutien et sommes là pour vous aider en cas de besoin.

Cordialement,
Bart
Gelato Support Team

July 4, 2020

Fantastic integration app. It works seamlessly, easy to set up and I would definitely highly recommend it!

ITS A LIFESTYLE
United Kingdom
Over 3 years using the app
Gelato replied August 11, 2020

Hi,

Thank you for your feedback! We are glad you decided to use Gelato to fulfil your orders and we are thrilled to be working together. 

If there is anything else we can do to support you please do not hesitate to reach out directly.

Best regards,

Achille Mileto
Head of Customer Advocacy
Gelato API

March 10, 2024

muy util

Rich dreams
Spain
27 days using the app
Gelato replied March 12, 2024

Hola,

Gracias por tomarse el tiempo para dejarnos una reseña! Nuestro equipo está disponible las 24 horas, los 7 días de la semana, si alguna vez necesita ayuda.

Atentamente,
Kyle

May 3, 2021

Kia ora from New Zealand,
we use Gelato since we started doing e-commerce and we couldn't be happier. Great communication and our ideas were put into action. Great products and fast turn around time. Thank you guys, you helped us to make money.

The Inn Market NZ
New Zealand
Over 3 years using the app
Gelato replied May 4, 2021

Hi,

Thank you for this great feedback.

It is an honor for us to be able to support the local Maori community and empower you to share your creativity all over the world.

Good luck going forward and as always reach out if there is anything we can do.

Best regards,
Achille

Achille Mileto
Head of Customer Advocacy
Gelato

August 7, 2021

The app integrates so well with Shopify, it's easy to create, update and sell products. Looking forward to further exploring the options.

Tangerine Print Shop
Canada
About 3 years using the app
Gelato replied August 9, 2021

Thank you for your review! We're glad to hear the integration was easy and that we can support the growth of your art business with our products. Our team is working to make the software even easier and more automated, and we have great products coming up in the next few months. We look forward to continuing to work with you! Best, Achille.

March 9, 2022

Gelato has been great no issues at all & easy to use & great prices to. I just wish they had as more sweater & tee colours that Printify have, more trending colours it lets them down a bit. Hoping for more home decor soon, like cushions. They are great for Australian customers too which is incredibly favourable.

Happy Joy Decor
Australia
About 3 years using the app
Gelato replied March 10, 2022

Hi, thanks for your review and feedback. Great to hear that you're enjoying our Shopify integration. You'd be pleased to know that we will be launching a home decor product this year to delight your customers! Remember that our support team is always on standby 24/7 should you have any queries. Kind regards, Adeline

Edited September 2, 2024

I am really happy with Gelato and would absolutely recommend this app and print-on-demand company. The app is really easy to use and intuitive. The products are premium quality and the customer service is outstanding. I feel seen and heard and get the help I need! Definitely recommended!

Annette Undheim Art
Norway
About 3 years using the app
Gelato replied July 4, 2022

Hi Annette, thanks for the review and recommendation. We're very glad to hear that you're happy with our integration. Should you need anything, we're available 24/7. Kind regards, Kyle

November 19, 2023

Très bon produits, très bonne impression.

M-EGVA
France
Almost 3 years using the app
Gelato replied November 21, 2023

Votre satisfaction est notre priorité, et nous sommes reconnaissants que vous ayez pris le temps de partager votre expérience positive. Si vous avez d'autres commentaires ou des questions, n'hésitez pas à nous contacter. Merci de choisir Gelato !

January 21, 2022

This is a great app. Printing is of great quality. Great customer service. Highly recommend Gelato. Very happy

MangoBap
Australia
About 3 years using the app
Gelato replied January 24, 2022

Hi, thanks for your review! Happy to hear that you are satisfied with our app and customer service. Our team is here to help anytime you need us! Kind regards, Adeline