Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, efficient design process, and seamless Shopify integration. It's praised for its high-quality print-on-demand services, fast shipping, and competitive pricing. The excellent customer service, customization options, and automatic order processing are also highly valued. Merchants also commend its global reach, commitment to sustainability, and helpful design tools for business growth.

January 16, 2024

Thanks a lot for great service

Art House Fashion
United States
7 months using the app
Gelato replied January 17, 2024

Hello,

Thank you for your feedback! We're glad to hear that you are happy with our service and integration with Shopify. If you have any more insights or suggestions, feel free to share.

Warm regards,
Michal
Gelato Support Team

November 25, 2023

Gelato has been amazing! I started selling prints of my photographs and had little idea of where to start, and then I discovered Gelato. My experience has been fantastic. Thank you.

Communitea Books
United States
About 1 year using the app
Gelato replied November 28, 2023

Hello,

You're very welcome! It's wonderful to hear that Gelato has been amazing for your print-selling journey, especially with your photographs. If you ever have more questions or need assistance, feel free to reach out.

Wishing you continued success with your business,
Bartosz
Gelato Support Team

February 2, 2024

Easy to navigate but I would love to have some free mockups

Blaand Apparel
United Kingdom
11 days using the app
Gelato replied February 3, 2024

Hi, Thank you for taking the time to share your feedback on our Shopify app. We're pleased to hear that you find our app easy to navigate. Regarding the request for free mockups, we appreciate your suggestion and will certainly take it into consideration as we continue to enhance our services. Your input is valuable to us, and we're committed to improving our offerings based on customer insights. If you have any further suggestions or questions, please don't hesitate to reach out. Thank you for choosing Gelato.

Best regards,
Michal
Gelato Support Team

March 22, 2024

Great wo - love your program.

Kid-Epics Expressions
United States
29 days using the app
Gelato replied March 25, 2024

Hello,

Thank you so much for taking the time to leave an excellent rating! Our Team is available 24/7 if you even need assistance.

Kind regards,
Bart
Gelato Support Team

December 5, 2023

Gelato is the BEST. Excellent quality. Excellent customer service. LOVE doing business with you!

INVENTRESS
United States
Over 2 years using the app
Gelato replied December 7, 2023

Hello,

Thank you for your enthusiastic feedback! We're thrilled to hear that you're having a great experience with Gelato. If there's anything specific you love or if you have any suggestions for improvement, feel free to share.

We appreciate your support and look forward to continuing to serve you,
Bartosz
Gelato Support Team

February 29, 2024

Very easy to use. Good experience overall

GotGame
United Kingdom
2 days using the app
Gelato replied March 2, 2024

Hello,

Thank you so much for taking the time to leave an excellent rating! Our Team is available 24/7 if you even need assistance.

Best regards,
Bart
Gelato Support Team

April 20, 2024

Estoy empezando, pero la integración con Shopify me parece muy fácil teniendo en cuenta que no tengo mucha experiencia con webs.

SideralFate
Spain
16 days using the app
Gelato replied April 22, 2024

Hola,

Nos encanta saber que la integración de Shopify es fácil para ti al comenzar tu viaje con Gelato. Nuestro objetivo es hacer que el proceso sea lo más sencillo posible, por lo que es fantástico saber que ha tenido un buen comienzo. Recuerde, nuestro equipo de soporte siempre está aquí para ayudarlo si tiene alguna pregunta o necesita ayuda en el camino.

Atentamente,
Bart
Gelato Support Team

December 12, 2023

I love how easy it is to use, It creates a User friendly experience I hope to use it more in the upcoming future

Let it be known
United States
4 months using the app
Gelato replied December 13, 2023

Hello,

I'm glad to hear that you find Gelato easy to use and that it provides a user-friendly experience. If you have any questions or if there's anything specific you'd like to explore or know more about in Gelato, feel free to ask.

Best of luck with your future endeavors, and if there's anything Gelato can assist you with, they're there to help,
Bartosz
Gelato Support Team

April 4, 2024

Eccezionale servizio! Ha funzionato bene dal primo momento. Configurazione facile e semplice anche per chi non sa nulla. Ottimizzazione del negozio rapida. Tutto molto facile e veloce.

MITAKPA
Italy
9 days using the app
Gelato replied April 5, 2024

Ciao,

Grazie per la tua positiva recensione sulla nostra app Shopify. Siamo lieti di sapere che il servizio ti abbia soddisfatto sin dal primo utilizzo e che la configurazione sia stata semplice anche per chi non ha conoscenze pregresse. La nostra priorità è garantire un'ottima esperienza agli utenti, e siamo felici di aver raggiunto il tuo apprezzamento in merito alla rapidità di ottimizzazione del negozio. Se hai bisogno di ulteriore assistenza o hai domande, non esitare a contattarci. Apprezziamo la tua fiducia in Gelato e speriamo di poterti assistere ancora in futuro.

Cordiali saluti,

Michal
Gelato Support Team

February 23, 2024

Well organized and user friendly.

Kerocks Fashion
Italy
8 days using the app
Gelato replied February 27, 2024

Hello,

Thanks so much for sharing your experience and the 5-star review! Our team is available 24/7 if there's anything we can support with.

Kind regards,
Bart
Gelato Support Team