Reviews (1,192)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and high-quality product output, featuring vibrant colors and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing customer reach. The app is noted for its responsive customer support, seamless Shopify integration, competitive pricing with no upfront costs, and customizable product options. Additionally, its eco-friendly practices, like using FSC-certified materials, are highly ...

October 7, 2024

Great products, easy to integrate into our store. Plenty of choice on the free plan.

Anata Australia
Australia
29 days using the app
Gelato replied October 9, 2024

Hi there,

Thank you for the wonderful review! We're glad to hear you're enjoying our product selection and the ease of integration with Shopify. If you ever need assistance ...

October 11, 2024

It was very easy to setup in my shop. With products that are relatively simple and yet sophisticated.

Cactuslilies
United States
4 months using the app
Gelato replied October 13, 2024

Hi,

Thanks for sharing that! It's great to hear the setup process went smoothly for your shop, and that the products feel both simple and sophisticated. If you have any ...

November 30, 2024

I keep coming back to this App, earns its space in the App world.

Adorn&Amuse
Australia
2 days using the app
Gelato replied December 2, 2024

Hello,

Thank you for your feedback and for continuing to use our service! We’d love to hear how we can make your experience even better. Feel free to share your thoughts with ...

February 26, 2025

I am very happy with ease of designing with Glato

BobaPrints
United States
17 minutes using the app
Gelato replied February 27, 2025

Hello,

Thank you for your 5-star review! We're happy to hear that you find designing with Gelato easy and enjoyable. Our goal is to provide a seamless experience for creators ...

October 3, 2024

Really to soon to give a review and all I can say now is the app is simple and easy

What?
Iceland
19 days using the app
Gelato replied October 5, 2024

Hello,

Thank you for sharing your initial thoughts! We're glad to hear that you find the app simple and easy to use. If you have any questions or need assistance as you ...

November 6, 2024

Super easy zu bedienen

ReyModernStyle
Germany
4 months using the app
Gelato replied November 8, 2024

Guten Tag,

Vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen! Wir freuen uns, dass Sie unsere Plattform benutzerfreundlich finden. Wenn Sie jemals Hilfe benötigen oder ...

Edited October 13, 2024

Set up my framed canvas product, went to order a sample product only to find out the next day that it is out of stock and there is no information about when it will be back in stock.

Bird in Frame
Australia
About 1 month using the app
Gelato replied October 13, 2024

Hello,

Thank you for your 5-star review! We’re happy to know you’re enjoying your experience with Gelato. If you ever need assistance, we’re here to help.

Best regards,

...

October 26, 2024

I love Gelato. It's easy to use and its fun to make stuff

seanclopedia's Merchandise
United States
About 2 months using the app
Gelato replied October 28, 2024

Hi there,

Thank you for the review! We're glad to hear that you’re enjoying creating with Gelato. If you ever have any questions, we’re here to help.

Best regards,
Bart
...

October 31, 2024

easy to use

.LinP|RinP.
United States
About 1 year using the app
Gelato replied November 2, 2024

Hi,

Thank you for your 5-star review! We're glad to hear that you found our platform easy to use. Your satisfaction is important to us, and we'll continue to strive for a ...

Edited January 28, 2025

I'm still starting, but the process has been smooth. Designing the artwork using different tools, inking the designs with Gelato to create products, and automatically exporting them to my Shopify store is incredibly easy. I hope the same efficiency continues when producing and shipping products after launch. So far, so good—fingers crossed everything goes well!

UrbaneLtd
United Kingdom
11 months using the app
Gelato replied August 15, 2024

Hello,

Thanks for your feedback! We appreciate your review and are glad to be part of your journey. If you need any help or have questions, we’re always here to assist.

Kind ...