Reviews (1,189)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and high-quality product output, featuring vibrant colors and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing customer reach. The app is noted for its responsive customer support, seamless Shopify integration, competitive pricing with no upfront costs, and customizable product options. Additionally, its eco-friendly practices, like using FSC-certified materials, are highly valued.

October 11, 2024

It was very easy to setup in my shop. With products that are relatively simple and yet sophisticated.

Cactuslilies
United States
4 months using the app
Gelato replied October 13, 2024

Hi,

Thanks for sharing that! It's great to hear the setup process went smoothly for your shop, and that the products feel both simple and sophisticated. If you have any further issues or suggestions, please don't hesitate to contact us directly at apifeedback@gelato.com.

Best regards,

Michal
Gelato Support Team

October 7, 2024

Great products, easy to integrate into our store. Plenty of choice on the free plan.

Anata Australia
Australia
29 days using the app
Gelato replied October 9, 2024

Hi there,

Thank you for the wonderful review! We're glad to hear you're enjoying our product selection and the ease of integration with Shopify. If you ever need assistance or have any questions, feel free to reach out.

We're here to help,
Bart
Gelato Support Team

October 3, 2024

Really to soon to give a review and all I can say now is the app is simple and easy

What?
Iceland
19 days using the app
Gelato replied October 5, 2024

Hello,

Thank you for sharing your initial thoughts! We're glad to hear that you find the app simple and easy to use. If you have any questions or need assistance as you continue to explore it, please don't hesitate to reach out. We look forward to hearing more about your experience in the future!

Best regards,

Michal
Gelato Support Team

November 30, 2024

I keep coming back to this App, earns its space in the App world.

Adorn&Amuse
Australia
2 days using the app
Gelato replied December 2, 2024

Hello,

Thank you for your feedback and for continuing to use our service! We’d love to hear how we can make your experience even better. Feel free to share your thoughts with us at apifeedback@gelato.com—we’re always looking to improve and hope to earn that fifth star!

Kind regards,
Bart
Gelato Support Team

Edited October 13, 2024

Set up my framed canvas product, went to order a sample product only to find out the next day that it is out of stock and there is no information about when it will be back in stock.

Bird in Frame
Australia
About 1 month using the app
Gelato replied October 13, 2024

Hello,

Thank you for your 5-star review! We’re happy to know you’re enjoying your experience with Gelato. If you ever need assistance, we’re here to help.

Best regards,

Michal
Gelato Support Team

October 26, 2024

I love Gelato. It's easy to use and its fun to make stuff

seanclopedia's Merchandise
United States
About 2 months using the app
Gelato replied October 28, 2024

Hi there,

Thank you for the review! We're glad to hear that you’re enjoying creating with Gelato. If you ever have any questions, we’re here to help.

Best regards,
Bart
Gelato Support Team

November 6, 2024

Super easy zu bedienen

ReyModernStyle
Germany
4 months using the app
Gelato replied November 8, 2024

Guten Tag,

Vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen! Wir freuen uns, dass Sie unsere Plattform benutzerfreundlich finden. Wenn Sie jemals Hilfe benötigen oder Fragen haben, sind wir für Sie da.

Mit freundlichen Grüße,
Bart
Gelato Support Team

October 31, 2024

easy to use

.LinP|RinP.
United States
About 1 year using the app
Gelato replied November 2, 2024

Hi,

Thank you for your 5-star review! We're glad to hear that you found our platform easy to use. Your satisfaction is important to us, and we'll continue to strive for a seamless user experience.

Thank you again for choosing Gelato.

Kind regards,

Michal
Gelato Support Team

November 7, 2024

Its the best I have come across so far

Enzi
United States
3 days using the app
Gelato replied November 9, 2024

Hello,

Thank you for the great feedback! We’re glad to hear Gelato has been a positive experience for you. If there’s ever anything more we can assist with, please feel free to reach out.

Best regards,
Andrzej
Gelato Support Team

February 26, 2025

I am very happy with ease of designing with Glato

BobaPrints
United States
17 minutes using the app
Gelato replied February 27, 2025

Hello,

Thank you for your 5-star review! We're happy to hear that you find designing with Gelato easy and enjoyable. Our goal is to provide a seamless experience for creators like you, and your feedback means a lot to us. If you ever need assistance or have suggestions, feel free to reach out. We appreciate your support and look forward to helping you grow your business.

Best regards,

Michal
Gelato Support Team