Gelato: Print on Demand , 565 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, efficient design process, and seamless Shopify integration. It's praised for its high-quality print-on-demand services, fast shipping, and competitive pricing. The excellent customer service, customization options, and automatic order processing are also highly valued. Merchants also commend its global reach, commitment to sustainability, and helpful design tools for business growth.
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It is super easy to set up & get going. Local area deliveries - Get in. Just what I was looking for. Other apps for print on demand don't hold a candle to Gelato
Hello,
We're glad to hear that you find Gelato easy to set up and that it meets your needs for local area deliveries. Ease of use and efficient local services are certainly valuable aspects of a good print on demand platform.
If you have any further comments or questions, or if there's anything specific you'd like assistance with, feel free to let us know,
Bartosz
Gelato Support Team
because i can.
Hello,
Thanks so much for sharing the 5-star review! Our team is available 24/7 if there's anything we can support with.
Kind regards,
Kyle
Nice intuitive experience
Hello,
Thank you for your kind words! We're thrilled to hear you're having a nice and intuitive experience with our app. Remember, our team is here around the clock should you ever need any assistance.
Best regards,
Bart
Gelato Support Team
So far I'm really impressed with this app. The design is very intuitive, which makes creating products quick and fun.
Hello,
Thank you for sharing your thoughts! We're thrilled that you're impressed with our app's functionality and user-friendly design. If you ever need assistance or have any questions, feel free to reach out to us. We're here to help make your experience with Gelato enjoyable and productive.
Best regards,
Bart
Gelato Support Team
I love it y’all make my products just like the image I appreciate y’all a great team keep up the good work guys
Hello,
Thank you so much for your kind words! We're thrilled to hear that you love the way we bring your products to life. Our team is dedicated to providing high-quality printing and a seamless experience. If you ever have any questions, suggestions, or need assistance, feel free to reach out. We appreciate your support, and we'll do our best to keep exceeding your expectations.
Thanks for choosing Gelato,
Bartosz
Gelato Support Team
Everything worked well for a while, but once we hit December, Gelato started missing ship/delivery dates. We have orders placed a month ago that still haven't shipped.
Their customer support apologized and told us to check each order's updated estimated delivery date. Of course, that's meaningless because Gelato simply kept updating the delivery date later and later.
Use this app if you'd like hundreds of angry customers wondering where their orders are weeks later.
Hi,
We are truly sorry to hear about the experience you've had with us - we aim for complete transparency, and are always striving to provide a reliable service. Thank you for providing us with this feedback and allowing us to investigate, learn and improve.
We've reached out directly via email with the actions we've already taken, as well as our next steps. I would like to clarify that these production times are not up to our usual standards, as even though we took action to resolve this, there were some isolated delays during this holiday season. This is now cleared, so we hope we can return to providing you with our usual lightning-fast turnaround and delivery.
Please don't hesitate to reach out to us 24/7, for anything you may need. We look forward to supporting you in the future.
Best regards,
Kyle
Head of Customer Service
one word amazing!!!
Hi,
Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance.
Best regards,
Michal
Gelato Support Team
Gelato has great customer service and a super easy to use interface! I trust their products will be wonderful.
Hello,
Thank you for the fantastic 5-star review! We're thrilled to hear you value our customer service and user-friendly interface. Your trust in our products is truly appreciated. If there's anything you require or any way we can improve your experience, please feel free to reach out.
We appreciate your support,
Bart
Gelato Support Team
Easy to use, great quality products.
Hi there,
Thank you for your fantastic review! We appreciate the acknowledgment of our quality and the ease of use in our platform.
Should you ever require assistance or have any questions, please feel free to reach out - we're available 24/7.
Kind regards,
Kyle
Easy to use and quick to configure. signup to launch time is fast.
Hello,
Thank you so much for taking the time to leave the 5-star review. We're delighted that you find Gelato quick and easy to use! Our team is available 24/7 if you ever need assistance.
Kind regards,
Kyle