Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

November 20, 2019

The support always solve my problem. The app is amazing, you can design every page how you want. It's unlimited! Quite expensive for a starter business but it allows to optimize my store. I recommend this app which is easy to use!

Addictalash
Australia
Over 2 years using the app
December 10, 2022

I found that GemPages added a whole lotta functionality that Shopify needed. It's easy to use and their support is the best, always following up whenever I need assistance. Thanks for a great service!

Taco Supreme Court
United States
Over 2 years using the app
GEMCOMMERCE CO., LTD replied December 11, 2022

Thank you so much for taking the time and leaving us a review. 😊

We are glad to hear that you've been finding the building blocks and the premade templates easy to use when it comes to building and designing your pages. We are thrilled that you enjoyed your experience with GemPages editor and our support service! We're always there to assist whenever you need!

September 29, 2022

Really a great page builder and constantly improving. And their customer service is fantastic, super fast and helpful. 10/10

Lifeblood CBD
United States
Over 2 years using the app
GEMCOMMERCE CO., LTD replied September 30, 2022

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

Cindy | GemPages Customer Success Team

January 15, 2021

The Team is so helpful in achieving all your design dreams. Everything is possible with them.. their support team is fast and works hard to get everything accomplished quickly and exactly as you wanted it! Would give a 6 stars review if I could.

Pedal Electric
United States
Over 2 years using the app
GEMCOMMERCE CO., LTD replied January 15, 2021

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

June 23, 2022

Works as advertised. Intuitive and straight forward to use. We use it for customized landing, home, collections and product pages.

de Négoce
United States
Over 2 years using the app
GEMCOMMERCE CO., LTD replied June 24, 2022

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

Don't hesitate to reach us if we can do anything to assist. Best!

Cindy | Customer Success Team
GemPages

November 23, 2020

I’m not a techie but Gem Pages has proven easy to navigate and implement. And the customer service - responsive, thoughtful - has made it that much more enjoyable when I do hit a snag and need some help.

Lovability
United States
Over 2 years using the app
November 9, 2023

Gem pages is great. I have no ability to code and this has been a game changer. Plus their customer service is amazing.

Shots No Chaser
United States
Over 2 years using the app
June 13, 2022

Best page builder tool for design and excellent customer service. We've tried every page builder app but none compare to Gempages.

Miss Lizzy Thyroid Supplements
United States
Over 2 years using the app
October 4, 2022

As usual, the support service is very responsive, my problems were quickly resolved! Thanks to the team.

RÉUNI
France
Over 2 years using the app
GEMCOMMERCE CO., LTD replied October 4, 2022

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We are looking forward to giving you an even better experience in the future.

Cindy | GemPages Customer Success Team

October 30, 2017

By far the most flexible, intuitive builder I have tried! Features / templates are good - and the team has just released custom builds for all different devices... really appreciate the constant updates and new components. Chris's support is top-notch! Very quick and friendly response!

Re Erth
Singapore
Over 2 years using the app