Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

April 27, 2022

Really really responsive support (30min. max response time) & a great app, thanks a lot!
The templates are really helpful and I hope that they will add even more in the future.

Oricashop
Germany
Over 2 years using the app
September 6, 2022

Just would like to say a big thank you to Morgan for all her support across several stores that we have on GemPages. She is one of the main reasons why i recommend Gempages to everyone and anyone as support from her has been perfect :)

Hilton Textiles London
United Kingdom
Over 2 years using the app
GEMCOMMERCE CO., LTD replied September 8, 2022

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! We are super proud to serve you and help you with 4 stores. Thanks for your support. (Morgen) indeed is awesome and I am glad to hear that he could help with all stores. I'll surely pass along your feedback to her and the support team.

Cindy | GemPages Customer Success team

March 21, 2023

Gempages is the kind of app that makes any specific design need seem easy to create. Whenever I'm in doubt or run into a problem, the support is really fast and prompt to help. It's totally worth it!

Ocean Rodeo Canada
Canada
Over 2 years using the app
GEMCOMMERCE CO., LTD replied March 21, 2023

Glad to know that your time and effort spent with us was worthwhile. Nothing could make us happier. Contact us via live chat or email to support@gempages.help if you have any other concerns. Our professional customer services is always here to help.

May 5, 2020

Best page builder app - as a website designer I am using this for all my clients.
Amazing support team and they are fixing every problem I've got within a short period of time. Would recommend 10/10.

Prospere Paris
United Kingdom
Over 2 years using the app
January 24, 2021

I've been using GemPages for about two months now. This app is amazing! The pages are very customizable after you get the hang of it. The support team is very responsive. It will be great if the elements like lightbox for gallery images, product images vertical scroll, etc.

Crossbeats
India
Over 2 years using the app
December 30, 2019

User-friendly and helpful support. They are always quick to reply and help in the best way they can.

OGUMA
Singapore
Over 2 years using the app
July 21, 2022

Amazing service. You can get help straight away at different time! Higly recommend to everyone. If you have any problem just leave a message in a live chat.

Ouisurprise
France
Over 2 years using the app
GEMCOMMERCE CO., LTD replied July 21, 2022

Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win!

Don't hesitate to reach us if we can do anything to assist! Best wishes!

Nathan | GemPages Customer Success Team

Edited June 17, 2023

Fantastic app - really well done and also the support team has been amazing, could not ask for better!! thank you!!

also the support is TOP SHELF and 1000% a top reason to sign up for this app!!!

preside meditation
United States
Over 2 years using the app
June 24, 2022

Una aplicación increíble y súper completa. Además el servicio de atención al cliente es muy bueno y rápido. Merece la pena para llevar tu web al siguiente nivel.

Lifelong Trends
Spain
Over 2 years using the app
GEMCOMMERCE CO., LTD replied June 26, 2022

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

Happy Selling!

Cindy | Customer Success Team
GemPages

July 22, 2022

great app and amazing customer service - they always get back to us super fast regarding issues or dev. thanks!

Héloïse et Abélard
France
Over 2 years using the app
GEMCOMMERCE CO., LTD replied July 24, 2022

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We are looking forward to giving you an even better experience in the future.

Nathan | GemPages Customer Success Team