Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

January 3, 2023

This app is excellent. Makes page building so easy for someone like myself with almost zero experience. The GemPages team is OUTSTANDING. While phone support was not available, live chat support was and the service was excellent. The interaction was very friendly, and the support team went out of their way to make sure all my questions were answered. They were even able to look at my shop remotely (with my permission) so they could be sure to understand the issue. Everything looks and works perfectly now. Thank you GemPages!

Loop Fiber Studio
United States
Over 2 years using the app
GEMCOMMERCE CO., LTD replied January 11, 2023

Thank you so much for this great 5-star review! We really appreciate your help in spreading the word about GemPages. It means a lot to us.

May 12, 2024

Very good page builder. Support service is really fast to answer and always eager to help. Best support service out there.

NordicPaws
Finland
4 months using the app
July 20, 2022

Definitely a game changer ✝️ We love how the pages look, if you're a business owner this is easily one of the best apps to create pages on

Pivotalworkout.com
United States
Over 2 years using the app
GEMCOMMERCE CO., LTD replied July 21, 2022

Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome!
Feel free to let us know whenever you need assistance!

Cindy | GemPages Customer Success Team

April 14, 2022

I have no graphic design or coding skills but GemPages is SO easy and straightforward. I was able to make some beautiful pages for our website that look professionally made! Customer service is amazing and helped me solve an issue very quickly and efficiently. Thx Walter!

Bleecker & Prince
United States
Over 2 years using the app
Edited August 22, 2022

Been using Gempages since around 1,5 years. It makes it easy for us to design beautiful pages about our brand, team and sourcing efforts. We also use it to design blog posts and easily insert video's and products. Especially the ease of adding a selection of products from a collection is great for selling in blog posts. We recently updated our theme and ran into some issues. Gempages support was very quick to help us and solve these. We're based in Asia, and often have longer waiting times for services that operate from a different time zone. With the 24/7 support we don't have these waiting times, and it's great to have any issues solved so fast.

Gardens of the Sun | Ethical Jewelry
Singapore
Over 2 years using the app
GEMCOMMERCE CO., LTD replied August 24, 2022

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We promise to always support you until you are satisfied. If you have any concerns, please remember we're always here.

Contact us via live chat or email at support@gempages.help and enjoy more of our professional support services.

Happy Selling!

Cindy | GemPages Customer Success Team

January 31, 2022

The service is very good, very quick help with problems. Thank you you are the best, Thank you from Germany

Elebest-Germany
Germany
Over 2 years using the app
September 27, 2022

The app has a lot of deep functionality but what we really appreciate is how patient and thorough the support team is. No matter what the issue, They always stay with us until it's solved!

B3 Balm
United States
Over 2 years using the app
GEMCOMMERCE CO., LTD replied September 28, 2022

Thank you so much for leaving us a review!

It really means a lot to us to hear that GemPages has been easy to use and a lifesaver. Your honest feedback about the positive experience motivates us to continue improving the app for you.

I'll be sure to share these kind words with the entire team. Please let us know if there's anything else we can help you with.

June 8, 2018

Amazing Powerful App for any shop owner....

equally amazing support

Spires Art 2
United Kingdom
Over 2 years using the app
July 31, 2019

Good service but have experienced page building problems in the trial period. Issues have now been sorted thanks to support team.

LARSSON & JENNINGS
United Kingdom
Over 2 years using the app
April 9, 2023

Gempages does a phenomenal creating any page for your website, then allowing you to test different variations to maximize conversion rates.

The pages load fast and the templates are fantastic. This page builder is game changer!

Drusk Trading Company
United States
Over 2 years using the app
GEMCOMMERCE CO., LTD replied April 11, 2023

Thank you for leaving us this such wonderful review! We are thrilled that you enjoyed your experience with GemPages editor and our support service!
We're always there to assist whenever you need!

Happy Selling!