Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

November 21, 2018

I love, love, love everything about this app!!!! The guys are fantastic in customer service and are there everytime I need them. I use this app on all of my stores and ask all of my client's to use it also. I recommend this app to everyone who uses Shopify.

Black Butterfly Beautiful
United States
Almost 2 years using the app
March 1, 2023

Very user friendly to use. You can create amazing product landing pages with no coding experience. Highly recommended.

Bellaluces
United States
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied March 1, 2023

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We are looking forward to giving you an even better experience in the future.

May 20, 2024

Get's the work done. Support is god tier.

Cossmoz
Czechia
2 months using the app
March 22, 2024

Super flexible app! There's almost nothing you can't do with GemPages.

Spinalio
Belgium
About 1 year using the app
December 3, 2017

Fantastic! This app is great, it allows so much flexibility on design. Chris and their support team is fantastic and so helpful. Nice job guys!

Coffeecology1
Canada
Almost 2 years using the app
Edited April 30, 2022

Edit: I'm changing my rating to 4 stars because I realized that my PageSpeed rankings have dropped from 28 to 12 since I swtiched to GEM and tech support has confirmed to that they are not optimized for good PageSpeed rankings. This seems like a pretty significant drawback. Other than that, I'm very happy with GEM. I tried several similar apps and they all left me wanting. The best rated one costs twice as much as GemPages and that was too much. Another one didn't work well and the other two made ugly pages. This one is easy to use, integrates very well with Klaviyo and JudgeMe, makes beautiful looking pages, and it is priced right. They even automatically fixed my install when i upgraded my Turbo theme. I'm all set now.

Espuma y Brocha
Colombia
Almost 2 years using the app
May 8, 2022

Absolutely fantastic customer service and tech support. It's a pretty straightforward app. Only needed help with a few things. I don't know much about graphic design so I would highly recommend this for people at all levels of design expertise.

Balance Blends
United States
Almost 2 years using the app
July 16, 2022

I been using this app for a year now and it has been the most user-friendly app and I truly enjoy it, thank you to a dedicated staff that truly is there for you when needed thank you gem page!

Alluring Skin and Beauty
United States
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied July 18, 2022

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Happy Selling!

Cindy | GemPages Customer Success Team

January 9, 2021

GemPages is great for allowing a pretty good amount of customization. One of the things that's driven me crazy about Shopify is that it's so limiting with what can be done. With using GemPages I can completely customize the pages! The app is pretty easy to use although it takes a bit of playing around to get the hang of it. If I've been stuck then the help articles come in handy and they get back within a day if there are any issues. I've only had one issue that I couldn't get around but it wasn't a major thing. Overall it's well worth it if you want to customize your site!

Noire Gardens
United States
Almost 2 years using the app
December 23, 2019

I like using this app, it's easy. and the customer service is perfect. always fast and friendly. highly recommend

G-taste
Hong Kong SAR
Almost 2 years using the app