Reviews (4,664)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify stores, noting its ability to consolidate multiple functionalities into one platform. It features customizable templates, conversion-optimized widgets, and a user-friendly drag-and-drop interface that requires no coding. Key features like countdown timers and custom code additions are particularly valued. Merchants also commend the app for its smooth performance across devices and exceptional customer support, which includes responsiveness and technical assistance, contributing to minimized downtime and increased productivity.

January 5, 2023

One of the best things about Gempages is the customer support. When ever I had an issue or question , the support team has been quick to respond and has always been able to help me resolve my issue. They are friendly , knowledgeable and really go above and beyond to make sure their users are satisfied. overall I highly recommend Gempages to anyone looking to create beautiful, functional pages for thier online store. The app is easy to use the templates are gorgeous and the customer support is top notch.

nourishes us
Australia
6 months using the app
GEMCOMMERCE CO., LTD replied January 11, 2023

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Our team will definitely be happy to read what you wrote. We make customer experience and satisfaction our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to having more great experiences in the future!

February 28, 2023

For someone that is not very tech savvy, this is an easy to use app with lots of functionalities that enhance the usability and visuals of your Shopify website. Whenever there is something that I am unclear of, the response is super quick and thorough and everything gets resolved.

I'm so used to the apps whereby you have to wait 24-48 hours for someone from the team to reach out with a 'fix' to an issue, but so far, no fixes or waiting required. The support team know the app exceptionably well and everything is resolved immediately.

OCOCHI
United States
6 months using the app
GEMCOMMERCE CO., LTD replied February 28, 2023

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Our team will definitely be happy to read what you wrote. We make customer experience and satisfaction our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to having more great experiences in the future!

September 21, 2022

That's one of the best pagebuilders I have ever used. The support is super nice and super fast. Thank you for creating that masterpiece!

Zipcoo.com
Bulgaria
6 months using the app
GEMCOMMERCE CO., LTD replied September 22, 2022

Wow! Thank you for spending your time leaving this review. Thrilled to hear that you have amazing experience with GemPages and our service!
Don't hesitate to reach us via live chat or email, if you need assistance.

Thank you again!

May 12, 2022

Best page builder app I've used (and I've used them all)! Amazing support too - whenever I have issues, they are super fast to resolve them.

StandoutSpaces
United States
6 months using the app
August 9, 2022

Gempages is incredibly helpful for designing websites, and their support staff has always been quite helpful to me when I've had issues.

hommerie
Germany
6 months using the app
GEMCOMMERCE CO., LTD replied August 11, 2022

Thank you for spending your time leaving this review. Thrilled to hear that you have amazing experience with GemPages and our service!

Don't hesitate to reach us via live chat or email (support@gempages.help), if you need assistance. Thank you again!

Nathan | GemPages Customer Success Team

March 11, 2022

Faced some difficulties with my store, Bella helped me wonderfully and I was able to get my store up and running again within one hour. She was very kind and came correct with the right solutions. Great app overall

Valuxe™ Inc.
Netherlands
6 months using the app
December 28, 2022

the most convenient app to use - and what makes it even more useful is their wonderful customers support

you&me
Israel
6 months using the app
GEMCOMMERCE CO., LTD replied December 29, 2022

We are delighted that you've had a 5-star experience. This is the best we could hope for! Thank you for choosing GemPages and we look forward to serving you for many years to come!

November 10, 2022

Support hyper pro et rapide. Réponds tous les jours. N'hésite pas à prendre la main que la boutique pour modifier directement. Les forfaits sont raisonnables pour tout ce que l'on peut faire facilement.

La folie dans ton dressing
France
5 months using the app
GEMCOMMERCE CO., LTD replied November 14, 2022

We were delighted to get your review! It really put a big smile on our faces. Happy to hear that our support agent accompanied you throughout your entire experience with GemPages.

If there is anything more we can do to assist, please do let us know via live chat or email address support@gempages.help.

June 22, 2022

Great app, the support team is incredible. They are always available to help me within a short period of time and they are super polite and effective.

alphacave
Hungary
5 months using the app
GEMCOMMERCE CO., LTD replied June 22, 2022

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. I'll surely pass your kind words onto our team.

Don't hesitate to reach us if we can do anything to assist! Best wishes!

August 15, 2023

Application très complète qui permet un très large choix de possibilités.

Et quel support ! Toujours présent, toujours à l'écoute, ils se plient en 4 pour vous aider et obtenir ce que vous souhaitez.

Un grand merci !

Ma Vaisselle Durable
France
5 months using the app