Reviews (4,375)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer support, particularly praising team members like Miley and Tony for their responsiveness. The app's drag-and-drop feature allows for easy customization without needing coding skills, and its seamless integration with Shopify enhances e-commerce capabilities. Continuous updates ensure it stays current with web design trends, positively impacting business aesthetics and functionality.

October 6, 2020

Gempages is just great for building out a fully functioning site beyond the limitations of what shopify can intially do. I used gempages for my contact page and most importantly my product pages. Gempages is a great drag and drop builder similar to elementor or something like click funnels, so it makes pretty easy to have a nice looking page up fast. Their templates are also pretty good as a starting point!

Beauteous
United Kingdom
12 months using the app
December 3, 2020

I have used it almost for a year. It is a good app, make page building easier, highly recommended...

premiumleggingsdeals.com
United States
12 months using the app
June 1, 2023

We are satisfied with the system's intuitive, easy to use, and basic features, but most of all we appreciate the speed and courtesy of customer support. We will continue to use it.

KARIMOKU CAT
Japan
12 months using the app
GEMCOMMERCE CO., LTD replied June 2, 2023

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

July 3, 2020

I've been working with Gem for several months, building individual pages and collections. It's far more flexible than my theme. Customer support team has been super helpful whenever I have an issue. Can't thank them enough.

IntyEssentials.com
Belgium
12 months using the app
July 22, 2022

Top class customer service , best page builder out there Ps Mona you are a legend

Partners Hair Design
South Africa
12 months using the app
GEMCOMMERCE CO., LTD replied July 24, 2022

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. I'll surely pass your kind words onto our support agent (Mona)

Thank you very much for using GemPages!

Nathan | GemPages Customer Success Team

Edited August 16, 2018

At first I gave GemPages four stars, because it did many things well, but was still lacking certain capabilities that I want to see in a page builder, such as making popups for pages. After I left them the four star review, and while still communicating with them through the app messenger, they began trying to address every negative thing I mentioned, including their soliciting people to leave them five star reviews. I understand you have to compete in this corporate world, but we also have to be decent people. I think they got the point. I also talked to the developer, Chris, and he and his team are actually working on a popup feature now. I'm actually quite impressed by his team. They have been responsive, provided solutions, and have gone above and beyond really. Even if it is just for one more star, they earned it.

Portioned
United States
12 months using the app
October 23, 2022

Simple d'utilisation et surtout support rapide et très compétent qui aide et intervient directement sur le site pour aider

Farfelu Boutique Thés et Tisanes originales
France
12 months using the app
GEMCOMMERCE CO., LTD replied October 25, 2022

Glad to know that your time and effort spent with us was worthwhile. Nothing could make us happier. Contact us via live chat or email to support@gempages.help if you have any other concerns. Our professional customer services is always here to help.

April 11, 2023

Walter did a excellent job, he helped me very professional with my problem, great support! I can recommend gempage to make you website professional.

Pick Your Print
Germany
11 months using the app
GEMCOMMERCE CO., LTD replied April 12, 2023

We're happy to see that you had a 5-Star experience. Walter was awesome! I'll surely let him know you left us this review! Thank you so much!

February 14, 2023

Great service and super kind and efficient support team!
They are always available and fast when I need to fix some problems with my pages.

Pappa Fresh
Italy
11 months using the app
GEMCOMMERCE CO., LTD replied February 14, 2023

Thank you so much for your positive review! We are thrilled to hear that our service and support team have been meeting your expectations. We understand how important it is to have your pages running smoothly, and we take pride in providing fast and efficient solutions to any issues that may arise.

Thank you again for choosing our service, and we look forward to serving you in the future.

May 18, 2023

Very fast support and very effective! They helped me to get custom effect for my website.

I love the app, very easy to use and a lot of features.

La Zone Intime
Canada
11 months using the app
GEMCOMMERCE CO., LTD replied May 21, 2023

Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win!

All the best