Reviews (4,914)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

September 26, 2018

This is a Great app, very user friendly and the drag and drop is awesome. So much easier to create great looking web pages, fully customize any page. The customer service is top notch, very responsive and helpful. Special thanks to Nicholas for all the help!

All Things Lovable
United States
About 1 year using the app
May 5, 2022

Great app and excellent support team. They solved all the issues straight away. I highly recommend it.

Les Keepers
United Kingdom
About 1 year using the app
Edited February 16, 2022

There's way more flexibility editing in Gem Pages than in other builders we've used. It's nice to be able to get the site looking exactly how we want it. Customer service is professional and personable. Definitely recommend.

Remy+Roo
United States
About 1 year using the app
October 12, 2022

Fantastic support with 3rd party integration question. Trying to move my pages to Gempage format and support was great in helping understand how to keep an app that I like using.

Two Saloon
United States
About 1 year using the app
GEMCOMMERCE CO., LTD replied October 14, 2022

We are delighted that you've had a 5-star experience. This is the best we could hope for! Thank you for choosing GemPages and we look forward to serving you for many years to come!

We're always there to assist whenever you need!

Happy Selling!

October 14, 2018

Hands down, the BEST drag and drop page builder. Easy to use, lots of options, and even greater support! Can't wait for the file upload option to be added.

Depicteur
United States
About 1 year using the app
February 10, 2022

Great support, solved our problem pretty fast, we have been using this app for almost a year now. we love it!

KittySpout
Canada
About 1 year using the app
April 19, 2024

Une utilisation relativement simple qui ne nécessite pas de formation en code. Une personnalisation de toutes les pages assez poussé. Un très bon rapport qualité/prix.

Surtout une équipe d'assistance très réactive et compétente.

RELIEF Equipements
France
5 months using the app
May 19, 2024

First of all, the free version of the custom font family upload doesn't work. And the free version doesn't have an auto-save turn-off option. The maximum time auto-save option doesn't work properly and removes the completed design after reloading the page.

We used gempages for our maximum stores, but recently their poor quality free plan features forced us to move to another pagebuilder. If they don't change these things they will lose a lot of customers very soon!

MrNeckHero
Greece
About 1 month using the app
GEMCOMMERCE CO., LTD replied June 11, 2024

Dear MrNeckHero,
Thank you very much for your honest feedback. We really appreciate it.

At GemPages, we always listen to our customers and improve our service from that.
We would like to let you know that Custom Font is available on Free plan now.

Please give it a try and let us know if there is any assistance you need from us.

Best regards,
GemPages Support Team

August 3, 2023

Great builder and reliable customer support. They always help me with issues on my pages when I need it, custom codes and everything else. Highly recommend!

Mundo Web
Brazil
About 1 year using the app
January 25, 2022

Great app for designing pages with much more control than the default Shopify page builder. Coming from a background in WordPress, this app is similar to page builders such as Elementor. One note/item to be aware of: When using GemPages for your product pages, you may run into some issues with adding additional functionality to the product page. For example, we added a Klaviyo back in stock button to our code, but with the GemPages product layout, the "notify me" button does not appear in the correct place. Overall, a good app for designing additional pages on your website, but I would recommend using default shopify page design for products if you intend to add functionality to those pages. Fantastic customer service, too!

BetterFed Beef
United States
About 1 year using the app