Reviews (4,686)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify stores, noting its ability to consolidate multiple functionalities into one platform. It features customizable templates, conversion-optimized widgets, and a user-friendly drag-and-drop interface that requires no coding. Key features like countdown timers and custom code additions are particularly valued. Merchants also commend the app for its smooth performance across devices and exceptional customer support, which includes responsiveness and technical assistance, contributing to minimized downtime and increased productivity.

April 8, 2021

App is very easy to use and powerful, customer care is supportive and solved minor issues pretty fast

Downtown
Italy
About 1 year using the app
Edited May 28, 2020

Hands down the best page builder I have used! I wish they were all like GemPages. It's super flexible and lets me create a unique brand experience beyond the default Shopify templates.

The X-Factor is they support! In a world with awful support, these guys are fast, friendly and go the extra mile.

hztoric
United States
About 1 year using the app
June 1, 2018

I have to say this is a queite fantastic APP on shopify, it helps a lot when you are not understanding codes, and helps you to make a beautiful site. Also, the pricing is not very expensive. And most importantly, their customer services are too nice, help me to slove so much problems. Big thanks to them. Meantime, there have some function need to be updated, and hopefully GEM can support other promotion shopify APP well later. Thanks again.

Stylishpetslove
United States
About 1 year using the app
January 2, 2019

All applications in one! Gempages is essential and easy to use!
Customer service is great! Thanks to Janie who knew how to help me beyond my expectations! Stop paying themes and take gempages! I recommend

ADARYK
France
About 1 year using the app
February 9, 2023

Excellent app for building beautiful custom landing pages. Also comes with some nice extra features. For instance, if your theme prevents you from showing variants as a single product, Gempages lets you do it anyway. It also comes with very fast and knowledgable support. A hickup is that language translations only work well with WeGlot, that was a tie-in that we didn't want to use. But we have worked our way around this, so we're happy with GemPages!

Saint Basics
Netherlands
About 1 year using the app
GEMCOMMERCE CO., LTD replied February 13, 2023

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience.Our team will definitely be happy to read what you wrote. We make customer experience and satisfaction our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to having more great experiences in the future!

October 9, 2020

App is amazing!!!! support is amazing "when its online", because it takes AGES to be able to get an agent to to talk to you because there aren't many available.

Cuantivo
Morocco
About 1 year using the app
August 21, 2023

Great service. I've been able to customize my product pages as needed, basically turning them into their own sales pages. And the support is solid.

Total Saddle Fit
United States
About 1 year using the app
February 24, 2022

Firstly, Tina was very quick and knowledgeable, and she is willing to help me to solve my problems. Secondly, I could achieve my ideas and purposes on my website design both desktop and mobile version with Gempages App. Exceptional service all around. Highly recommended!

it&itself
Canada
About 1 year using the app
September 21, 2022

This app is in a word: incredible. The service level is TOP NOTCH. They are friendly, patient, kind, and stick with you until you are satisfied. I have not experienced customer service an support like this in any web development app I have used in the past. 5 stars, 10 out of 10, DEFINITELY recommend.

LIFE and DOG
United States
About 1 year using the app
GEMCOMMERCE CO., LTD replied September 22, 2022

We were delighted to get your review! It really put a big smile on our faces. Happy to hear that our support agents accompanied you throughout your entire experience with GemPages.

If there is anything more we can do to assist, please do let us know via live chat or email address support@gempages.help.

Nathan | GemPages Customer Success team

March 29, 2023

Bella is really helpful, i have a handful of questions and she answered them one by one patiently. Really glad of her assistances.

Lemistry
Malaysia
About 1 year using the app
GEMCOMMERCE CO., LTD replied March 29, 2023

Thank you for your review! We are so happy that our support agent (Bella) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!