Reviews (4,915)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

September 9, 2020

Great App! The interface is user friendly, so if you are a beginner, I will highly recommend it! If you have more experience, this app gives you an effortless way to implement custom HTML & CSS. And the most important is that they have excellent customer service, even based in Vietnam, your issue will be fixe under 24h.

Mikrokosmic
United States
About 1 year using the app
March 9, 2023

I have some problems designing my website and the team from Gempages always helps me to fix the issue promptly. Thank you very much!

XoXo Glamstore
Australia
About 1 year using the app
GEMCOMMERCE CO., LTD replied March 13, 2023

Thanks for sharing such kind words. We promise to always support you until you are satisfied. If you have any concerns, please remember we're always here. Contact us via live chat or email at support@gempages.help and enjoy more of our professional support services.

January 7, 2021

I use this app to help me operate my website.
yesterday these's some error on my home page, Gem's service team help me fix them and very kind to answer my questions. Thanks

Sleep Zone
United States
About 1 year using the app
July 2, 2020

We've been using this app for a few months now and I have nothing but good things to say. The overall user experience is fantastic. The app is very intuitive and easy to use. And Gempage's customer support is amazing! They are very responsive, quick, and always happy to help. We wanted to add a feature that wasn't offered in the app and they immediately provided us with the html code.
I highly recommend!

topshopper.it
Slovenia
About 1 year using the app
May 4, 2018

Honestly, the only and best custom page programs out there. I can pretty much design anything I have envisioned myself. If I need help, support is responsive and kind. So worth the $$$ rather than spending on a developer. Thank you GemPages!

Uprisingbrand1
United States
About 1 year using the app
September 4, 2020

GemPages literally saved my business! I've been putting off fixing my brand's Shopify site for so long because all the coding was simply too intimidating and daunting for me. I'm so thankful GemPages exists! Moreover, their customer service is AMAZING. They have literally gone above and beyond to address all my concerns. I'm finally close to launching my brand because of this tool! Special shoutout to Leo, Belle, and April from the Support team. :)

Sunki
Philippines
About 1 year using the app
April 22, 2022

Great support from the GemPages team. Super smooth app to help build pages that convert way better than just a normal product page. I was hesitant considering it was more expensive than Shopify basic plan but it was worth it for the sales boost. Try it out.

Pierre T. Lambert
United States
About 1 year using the app
February 23, 2021

I use Gempage for my page and everything is very intuitive, also the service is really reactive when you have an issue with one of your page

TokyoShark
France
About 1 year using the app
July 10, 2022

Excellent builder, as soon as you get the hang of it the possibilities are endless. Even better, the support is really fast, and it does everything to best solve any problem you might have, with clear and detailed explanations, even videos made just for you. I highly recommend it to anyone who is trying to achieve an eye-catching, high-converting site. Look no further.

LuxMate
Italy
About 1 year using the app
GEMCOMMERCE CO., LTD replied July 10, 2022

We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing! Also, providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win!

If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

Cindy | GemPages Customer Success Team

July 11, 2018

Great drag and drop builder, the best part is the support. They are quick to reply and in most cases can handle any issues pretty quickly. Would recommend!

Spacegrillus
Australia
About 1 year using the app